Job Title:
Sr. Representative, Operations
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
Role and Key Responsibilities:
Handle customer queries and banking transactions via semi-voice process
Perform financial data verification and documentation
Ensure compliance with banking policies and procedures
Maintain accuracy and attention to detail in all transactions
Collaborate with internal teams to resolve customer issues
Deliver high-quality service within defined SLAs
Key Skills & Knowledge:
Strong understanding of finance and banking fundamentals
Excellentcommunication skills- both verbal and written
Ability to work in afast-paced, process-driven environment
Willingness to work inAustralian shift timings
Good analytical and problem-solving abilities
Proficiency in MS Office (Excel, Word, Outlook)
Education:
MBA or M. Com (Finance specialization preferred)
Freshers are welcome
Disclaimer: -
Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment, processing or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.
Location:
IND Bangalore - MTP C4, 3rd Flr
Language Requirements:
English (Required)
Time Type:
Full time
