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The ideal candidate will be an expert in German language and experienced in finance role with an understanding of finance operations and will have experience in relationship management. He/she will have problem solving skills with the focus on improving the processes and strengthening the relationships with the vendors. The candidate will have action-driven approach and will require to work proactively on issues on vendor's account while identifying areas of improvement.
Responsibilities include, but are not limited to:
. Working on complex vendor queries and resolving the queries in a time bound manner
. Working on underlying issues and fixing the root causes
. Liaising with internal teams to understand vendor issue and working towards resolution
. Contacting internal stakeholders and coordinating with them on vendor queries
. Managing competing priorities
Key job responsibilities
The ideal candidate will be an expert in German language and experienced in finance role with an understanding of finance operations and will have experience in relationship management. He/she will have problem solving skills with the focus on improving the processes and strengthening the relationships with the vendors. The candidate will have action-driven approach and will require to work proactively on issues on vendor's account while identifying areas of improvement.
Responsibilities include, but are not limited to:
. Working on complex vendor queries and resolving the queries in a time bound manner
. Working on underlying issues and fixing the root causes
. Liaising with internal teams to understand vendor issue and working towards resolution
. Contacting internal stakeholders and coordinating with them on vendor queries
. Managing competing priorities
A day in the life
This role is dedicated to working on vendor queries related to Accounts Payable and Accounts Receivable. The team member needs to review all details of vendor accounts and dive deep to understand the root cause of issues. They will work with multiple internal teams to resolve problems and develop steps to prevent similar issues from arising in the future. The role also involves working closely with vendors, educating them on Amazon's financial processes and how best to utilize Amazon's services. This position requires making calls to vendors in accordance with their time zones and communicating via written emails.
- B2 certification in German language
- German & English Communications skills - Written & Verbal
- Graduation Degree in Accounting/Finance or a related field
- + 1years of experience preferred in contact/query management
- Experience of working on time critical processes
- Working knowledge of Outlook, Excel and word
- Experience in written and spoken English and an ability to compose grammatically correct, concise and accurate written responses
- Knowledge of Microsoft Office including Outlook, Word, and Excel
- Experience effectively managing a substantial and time-sensitive workload
- Knowledge of Accounts payable
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Job ID: 145420373
