About Us
BYLD Group is committed to making a difference to people and their organizations through its decades of excellence in business solutions, diverse corporate exposure, and skilled workforce. Our clients across various industries believe us in managing, developing, and aligning their corporate needs with their organizational goals and objectives.
Founded in the year 1998, BYLD is the largest group in the South Asian region, offering technology-enabled HR and business productivity solutions. We have served 5,00,000+ individuals, worked with more than 50% of the Fortune 500 and over 60% of the Business World top 1000 companies.
Please read about us – www.byldgroup.com
Designation - Sr Executive - Sales Operations Specialist (CRM)
Experience - 3+ Years in Sales, Training, and Quality.
Location - Gurgaon, Haryana
Job Summary
We are looking for a versatile
Sales Operations Specialist to manage lead flow, coordinate training, and handle internal communications.
The ideal candidate has a background in
Sales, Training, and Quality, with the creative ability to use
Canva for internal engagement. You will be responsible for ensuring the sales team is well-trained, high-performing, and kept informed through professional internal announcements.
Key Responsibilities
- Oversee the daily flow of leads within the CRM. Ensure leads are assigned correctly and that the database remains organized and functional.
- Monitor sales interactions and data entry to ensure they meet company standards & compliance. Identify gaps in performance or lead handling.
- Organize and schedule training sessions for the sales team. Help onboard new joiners and ensure they are up to speed on our CRM and sales processes.
- Act as a bridge between management and the sales floor. Share timely, constructive feedback with sales members based on quality audits and lead conversion data.
- Create and maintain performance reports using Excel and Google Sheets. You will track sales productivity, training progress, and lead health.
- Use Canva to design and circulate weekly newsletters, performance leaderboards, and important sales announcements
Key Requirements
- Minimum 3+ year of experience in Sales, Training, and Quality. You understand the pressure of sales and the importance of coaching.
- Proficiency in Excel/Google Sheets. You should be comfortable creating trackers, using formulas, and visualizing data for reports.
- Experience navigating and managing workflows within a CRM portal.
- Strong interpersonal skills. You must be able to deliver feedback firmly but supportively to sales team members.
- Ability to coordinate multiple training schedules and lead batches simultaneously without dropping the ball.
- Proficiency in Canva or similar basic design tools. You can take raw information and turn it into a visually appealing newsletter or announcement.
Why Join BYLD
Perks & Benefits:
- Learn directly from industry experts with 20+ years of experience
- Opportunity to work in a dynamic and collaborative environment.
- Professional development and growth opportunities.
- Gain experience in world class management practices
- Insurance Benefits (Medical and Accidental) for all employees
- Multi-level Rewards programs for all employees
Follow Us
– https://www.linkedin.com/company/byld-group/
– https://www.facebook.com/BYLDGroup/
– https://twitter.com/BYLDGroup
