- Managing the day-to-day operations of the CBM project backlog including assigning tasks, setting priorities, and monitoring progress.
- Ensuring that projects are completed on time, within budget, and to the required quality standards.
- Developing and implementing strategies to improve the efficiency and effectiveness of the project management process.
- Managing relationships with clients, stakeholders, and other project team members to ensure that projects are delivered in accordance with organizational policies and procedures.
- Ensuring compliance with legal and regulatory requirements related to project management.
- Developing and maintaining a database of projects and related documentation.
- Reviewing and approving project plans, budgets, and schedules.
- Monitoring and controlling project risks, issues, and changes.
- Providing training and professional development opportunities to project managers.
- Provide regular update to the region s management on projects progress and challenges
- Provide commercial and technical project support to region s Sales and CBM AE when needed to increase success and winning chances of new projects
- Collaborating with other departments within the organization to ensure that projects are aligned with overall business objectives.
- Keeping up to date with industry trends and best practices related to project management.
- Performing other duties as assigned by senior management.
- BS degree in Electrical Engineering, Computer Engineering or related field is required. MS degree is preferred.
Skills & Experience
The successful candidate will be able to demonstrate the following skills and experience:
- Minimum of 5 years experience, ideally with expertise in technical customer service/ commercial operations role. Preference will be given to those with knowledge and experience working or serving the utility Transmission, Distribution or Power Generation industries.
- Excellent organizational and leadership skills, strong attention to detail, and the ability to work effectively in a fast-paced environment.
- Good understanding of IT and communication protocols, comfortable around instrumentation and using basic programming tools where necessary.
- Proven track record on how to influence, engage and motivate colleagues and customers to seek out the right solutions
- Excellent communication skills and the ability to build and maintain strong relationships with clients and stakeholders are also essential.
- Problem solving and advanced troubleshooting skills in technical and process related issues
- Experience with CRM case management e.g. Salesforce.com and Oracle is preferred.
