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Sr Engineer - Captive Operations

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Job Description

Job Title Sr. Engineer, L1 DDoS Security Engineer (Operations & Monitoring)

Experience :

3 years of experience in SOC/NOC or network security operations
Hands-on exposure to DDoS protection tools (Arbor preferred)

Education : Graduation in any discipline

Certification : CEH/ Any FW or any Network certification.

Location : Kolkata

Role Overview

The L1 Engineer will be responsible for continuous monitoring of Arbor Edge Defense devices, initial alert analysis, and escalation as per SOPs to ensure timely DDoS detection and response.

Key Responsibilities

  • Monitor Arbor Edge Defense (AED 8200) dashboards for alerts and anomalies.
  • Perform initial triage of DDoS alerts and incidents.
  • Execute basic mitigation steps as per approved SOPs.
  • Monitor device health, availability, and performance.
  • Create and update incident tickets with accurate details.
  • Escalate incidents, device issues, and anomalies to L2 as per SLA.
  • Assist in preparing daily operational and shift handover reports.

Technical Skills Required

  • Good understanding of DDoS attack types.
  • Knowledge of TCP/IP, networking fundamentals, and traffic behavior.
  • Familiarity with SOC tools and ticketing systems.
  • Ready to work in 24x7 shift operations.

More Info

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About Company

Tata Communications is a digital ecosystem enabler that powers today&#8217&#x3B;s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world&#8217&#x3B;s internet routes and connects businesses to 60% of the world&#8217&#x3B;s cloud giants.
We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications&#8482&#x3B;, with our unique promise of delivering secure connected digital experiences.
In 2020, we announced the launch of &#8216&#x3B;Secure Connected Digital Experience&#8217&#x3B; (SCDx), a proposition intended to meet this growing, worldwide demand for new ways of operating, which includes far higher levels of working from home, rising security risks, a shift to digital commerce, and more contactless experiences. It will help companies currently relying on short-term fixes by providing holistic, secure, enterprise-level digital solutions that address current challenges and are fit for the long term.

Job ID: 144591335