Role: Sr Data Analyst - CDM
Experience: 8 to 11 Years
Current & Preference Location: Hyderabad
For Sr Data Analyst: They should understand the protocol requirements and translate into requirements. Should have client facing experience and very good communication skills.
- Lead configuration for EDC/CDM software products; translate customer needs and meet customer requirements
- Adhere to or educate on best practices for implementing the software
- Author, adapt, or agree on specifications based upon client requirements. This can include functional test cases for use in configuring and developing solutions
- Mentor/Train new team members. Support less experienced team members with client engagements, being accountable for quality of delivery
- Support developers and other cross functional departments during configuration or implementation of specifications
- Support cross functional departments with issue resolution
- Support customers during enablement or implementation of our software by answering questions, resolving configuration or UAT issues, and providing guidance on software usage.
- Adhere to industry data collection and handling standards to ensure consistency and facilitate downstream processing (e.g., QC testing)
- Communicate status reports to stakeholders on both client and internal projects
- Participate in and lead internal initiatives, e.g., process improvement, product improvement, identifying best practices
- Comply with and enforce Standard Operating Procedures, processes and policies
- Assist in the scheduling of professional services resources and ensure timely completion of deliverables
- Support Training Group in preparation of course materials and delivery of courses both internally and externally as needed
- Support third party vendors with integration and/or data transfer efforts.
- Own multiple, complex customer facing projects or engagements
- Deep knowledge and experience in one product or solution, or, significant relevant experience in a group of products/solutions
- Support management in achievement of business objectives outside of client deliverables
