Sr BI Developer

Position Summary:

The BA/BI Developer + Operations roleis responsible fordelivering Power BI reporting solutions andproviding first-line operational support for enterprise analytics systems. The role ensures continuity of reporting services,timelyincident resolution, and consistent data quality across dashboards and business-critical reporting environments.

The incumbent supports business analytics needs in a fast-paced environment by monitoring production reporting systems, conducting root causeanalyses of incidents, and coordinating incident resolution with semantic and platform teams,whilemaintainingadherence to enterprise data governance standards.

Key Responsibilities:

Strategic Leadership & Planning

• Support prioritization of reporting enhancements alongside operational stability requirements.

• Identifyrecurring reporting issues and recommend process improvements.

• Assistin automation of manual reporting workflows where applicable.

Project Oversight & System Ownership

• Develop andmaintainPower BI dashboards and reports using approved datasets.

• Translate business requirements into visualization and reporting solutions.

• Ensure reports align with governed KPI definitions and semantic models.

• Document report logic and operational procedures.

Operations & Compliance

• Monitor report refresh schedules, dataset connectivity, and dashboard performance.

• Conduct regular data quality checks and validation.

• Perform root cause analysis for report failures, refresh issues, or data discrepancies.

• Coordinate issue resolution with Cube/SPOT, architecture, or data engineering teams.

• Maintain operational runbooks and escalation processes.

• Ensure compliance with Global IT Policies & Procedures.

Team Leadership

• Promote accountability for reporting reliability and SLA adherence.

• Share operational learnings andimprovementopportunities with the team.

Cross-functional Collaboration

• Work closely with business stakeholders during production incidents or report changes.

• Coordinate with platform teams during upstream data or infrastructure changes.

• Support cross-functional communication tomaintaintransparency during issue resolution.

Qualifications:

Education & Experience

• Bachelor's degree in Computer Science, Information Systems, or related fieldrequired.

• Minimum of 4+ years of BI development experience.

• Experience supporting production reporting environments.

Skills & Knowledge

• Power BI dashboard development and maintenance.

• Strong SQL for data validation and troubleshooting.

• Experience monitoring report refresh cycles and resolving connectivity issues.

• Data reconciliation and root cause analysis capabilities.

• Understanding ofenterprise data platforms (Redshift, Databricks, Athena).

• Strong analytical, documentation, and stakeholder communication skills.

• Experience working in Agile environments.

Preferred Qualifications:

• Experience working in SLA-driven analytics environments.

• Familiarity with structured change management processes.

• Exposure toenterprise data governance practices.