Sr Associate Business Analyst

This Sr. Associate Business Analyst will play a pivotal role in optimizing our organization's technical environment through data modeling, visualization, and strategic analysis. This position will focus on designing and delivering data-driven insights to support the Technology Rationalization Team, ensuring informed decision-making and prioritization of efforts. You will work on refining business processes, developing data models, and creating visual reports that guide leadership in optimizing IT investments. Additionally, you will contribute to building a sustainable service model for technology rationalization, ensuring long-term efficiency and cost-effectiveness.

Roles & Responsibilities

• Develop and maintain data models to support the Technology Rationalization Team in optimizing IT assets.
• Design and create interactive dashboards and visual reports to communicate insights effectively.
• Ensure data accuracy, consistency, and integrity across multiple sources.
• Provide senior leadership with data-driven insights to prioritize IT rationalization efforts.
• Identify opportunities to improve data collection, processing, and reporting workflows.
• Support the implementation of best practices in data governance and management.
• Work closely with technology teams to provide data-backed recommendations for IT asset optimization.
• Assist in building a scalable and sustainable service model for technology rationalization.

Functional Skills

Must-Have Skills

• Data Modeling & Management Strong ability to create, maintain, and optimize data models.
• Data Visualization Proficiency in tools like Power BI, Tableau, Excel, or similar platforms.
• Stakeholder Collaboration Experience working with cross-functional teams to align on data-driven priorities.

Good-to-Have Skills

• SQL & Database Knowledge Experience working with relational databases, querying data, and optimizing datasets.
• Business Process Analysis Ability to assess and refine business processes for efficiency.
• Data Storytelling Capability to translate complex data into actionable insights for leadership.
• Experience with ServiceNow, especially CMDB, Common Service Data Model (CSDM), and IT Service Management.
• Experience working in SAFe and/or Agile Teams.
• Experience with process development/engineering.

Professional Certifications

• SAFe for Teams certification (preferred)

Soft Skills

• Excellent analytical and troubleshooting skills.
• Strong verbal and written communication skills.
• Able to work under minimal supervision.
• Ability to work effectively with global, virtual teams.
• High degree of initiative and self-motivation.
• Ability to manage multiple priorities successfully.
• Team-oriented, with a focus on achieving team goals.

Basic Qualifications

• Master's degree and 1 to 3 years of Information Security or IT experience
• OR
• Bachelor's degree and 3 to 5 years of Information Security or IT experience
• OR
• Diploma and 7 to 9 years of Information Security or IT experience