Sr Analyst II Infrastructure Services

Responsibilities:

• Technical Support: Provide technical support in infrastructure services, responding to issues and assisting in tasks.
• Project Contribution: Contribute to the implementation of infrastructure projects and assignments.
• Monitoring & Troubleshooting: Monitor and troubleshoot infrastructure systems, ensuring reliability and performance.
• Team Collaboration: Work with the team to enhance infrastructure effectiveness and address technical challenges.
• Documentation: Support the development of infrastructure documentation, including incident logs and configuration records.
• Problem Solving: Apply technical knowledge to address infrastructure-related challenges.
• Best Practices: Follow established best practices and standards in infrastructure service delivery.
• Issue Resolution: Utilize technical skills to address infrastructure issues and incidents.

Required Skills:

• Proven proficiency in infrastructure technology analysis.
• Proficiencies in data analysis and technical knowledge relevant to infrastructure.
• A continuous learner who stays abreast with industry knowledge and technology.
• Strong problem-solving and analytical skills.
• Effective communication and collaboration abilities.
• Ability to monitor, troubleshoot, and support infrastructure systems.
• Capability to contribute to infrastructure projects and documentation.