About Gap Inc.
Our past is full of iconic moments — but our future is going to spark many more. Our brands — Gap, Banana Republic, Old Navy and Athleta — have dressed people from all walks of life and all kinds of families, all over the world, for every occasion for more than 50 years.
But we're more than the clothes that we make. We know that business can and should be a force for good, and it's why we work hard to make product that makes people feel good, inside and out. It's why we're committed to giving back to the communities where we live and work. If you're one of the super-talented who thrive on change, aren't afraid to take risks and love to make a difference, come grow with us.
About The Role
The Customer Analytics Team at Gap Inc. applies data analysis and machine learning techniques to drive business benefits for Gap Inc. and its brands. The team's focus is on creating analytical capabilities to support customer acquisition and retention, personalization and marketing at Gap Inc. Areas of expertise include segmentation, targeting, forecasting, marketing effectiveness measurement and optimizations, customer behaviors, site analytics and business growth initiatives. You will support the team to build and deploy Data and Analytics capabilities, in partnership with GapTech, PDM, Central Marketing & business partners across our brands.
What You'll Do
- Develop software programs, algorithms and automated processes that cleanse, integrate and evaluate large data sets from multiple disparate sources
- Manipulate large amounts of data across a diverse set of subject areas, collaborating with other data scientists and data engineers to prepare data pipelines for various modeling protocols
- Build, validate, and maintain AI (Machine Learning (ML) /Deep learning) models, diagnose and optimize performance and develop statistical models and analysis for ad hoc business focused analysis
- Communicate meaningful, actionable insights from large data and metadata sources to stakeholders
- Responsible for quality of services and advice in meeting business partner needs
- Responsible for end results of team and shares responsibility over resources, budget and adherence to policies
Who You Are
- Advanced proficiency in R, Python, Spark, Hive (or other MR), and common scripting languages for E2E pipeline Advanced proficiency using SQL for efficient manipulation of large datasets in on prem and cloud distributed computing environments, such as Azure environments
- Experience with ML and classical predictive techniques such as logistic regression, decision trees, non linear regressions, ANN/CNN, boosted trees, SVM, Tensorflow, visualization packages, and a track record for creating business impact with these methods
- Ability to work both at a detailed level as well as to summarize findings and extrapolate knowledge to make strong recommendations for change
- Ability to collaborate with cross functional teams and influence product and analytics roadmap, with a demonstrated proficiency in relationship building
- Ability to assess relatively complex situations and analyze data to make judgments and recommend solutions
Benefits at Gap Inc.
- One of the most competitive paid time off plans in the industry
- Comprehensive health coverage for employees, same-sex partners and their families
- Health and wellness program: free annual health check-ups, fitness center and Employee Assistance Program
- Comprehensive benefits to support the journey of parenthood
- Retirement planning assistance
- See more of the benefits we offer.
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
