Job Description
- Fast-Paced, Semi-Autonomous Role, managing (planning and execution) all aspects of Customer service, Technology promotion & support and product delivery throughout the covered areas – requires significant level or business travel mostly interstate
- Working with Sales and technical support team, to provide relevant professional technical support for Pre-sales, After-sales, training service to help the local business growth in country and Asia Pacific region.
- Lead vertical solution consulting and design
- Directly report to Sales leader and dotted line to technical leader (as needed), measured by sales achievement (overlay or team target) and customer satisfaction.
- Understand the growth strategy (STRAP) of the country and APAC region, and execute it throughout the covered areas.
Responsibilities
- Pre-sales support: Vertical solutions design and Demo based on Niagara Framework, and provide pre-sales support to Sales team to win the opportunities, and promote Tridium's product to the new vertical market.
- After-sales support: Provide professional service support to our partners, including the training, solution consulting, and customization service etc.
- Community support : Assist to build collateral material, such as the technical guide, technical article, technical portal, technical forum, as required for the region to sell and service offerings
- Be a self driven technical expert capable of learning existing and new technology in the computer science, software and AI etc.
- Ability to brief and provide training to the customers in the country.
Qualifications
- Bachelor's degree or above with strong technical background in field like computer or software, Automation Control or HVAC etc
- 10Y+ Experiences in system integration or development in Building Automation, IoT, HVAC, Automation Controls in Commercial or Industrial market etc.
- Experience in Project management will be a plus.
- Experience in software development and design in IoT, Building Automation, Automation controls will be a plus.
- Familiarity working with some common protocols, like TCP/IP, Bacnet, LON, Modbus etc will be plus.
- Strong Leadership, Self-managed, good team work, proactive and strong execution
- Customer driven and service attitude
About Us
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
