Ensure containers/BL are released after obtaining proper approval, checking due/ overdue, collection status.
Invoice/POD submission to customers, resolving related queries, coordination with respective department. Subsequent payment follow-up collection
Ensure timely follows up collection for due/overdue payment.
Weekly/ monthly outstanding report circulation to business subsequent review calls
Supporting GL team for bank reconciliation open items
TDS certificates follow up with customer, related reconciliation on quarterly basis.
Customer reconciliation in timely manner
Full final settlement of customer account
Quarterly circulation of customer balance confirmation, ensure activity is done regularly so that debts are collected within shortest time possible (both internal external audit)
Intimation of cheques dishonor to business subsequent collection monitoring. Monthly tracking report circulation
Handle disputed accounts for pending collection bring payment in line with terms.
Customer master blocking unblocking in case of cheque dishonor, overdue outstanding, inactive status
