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Roles and Responsibilities:
1.Account Management.
Guiding the account management team and motivating them for better performance
2. Team Management:
* Oversee a team of Account Management staff, across multiple projects
* Mentoring junior staff and evaluating candidates for promotions, added
responsibilities and increments
* Assigning KRAs & making sure team member understand the job
description well.
* Identifying training & development needs of the team & ensuring same
is met in co-ordination with HR
* Providing orientation to new joinees & on the job training.
3. Coordination:
* Lead the projects & provide all the creative & technical support required.
* Closely work with Design & Copy team to deliver the project as per client's
requirement.
4. Project Management
* Keeping a track of ongoing projects.
* Maintaining a draft of project requirements and share the same with
content & design team for their understanding.
5. Learning & development:
* Understanding of brand (for allocated clients)
* Ownership of Self Development
* Knowledge Sharing among team members
* Attending Training & Development programs
Job ID: 134390791