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Sprinklr - Social Media Data Analyst

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  • Posted 9 hours ago
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Job Description

Job description:

  • Immediate hire
  • must have experience in DATA analytics and tools (Social media)
  • Mumbai Based - WFO

Content Scheduling & Publishing

  • Schedule and publish daily posts for Prime Video and MGM across multiple social platforms.
  • Tag all posts accurately onSprinklr and AirTablefor seamless tracking and reporting.
  • Update live post links on AirTable daily to maintain accurate and real-time documentation.

Tagging & Data Management

  • Manage daily tagging of all assets, titles, and publishing slots across platforms.
  • Execute back-tagging for 20242025 content to ensure historical data accuracy and completeness.
  • Perform bulk tagging of legacy assets to align with updated mandate tags and metadata.
  • Maintain and update the weekly followers tracker to measure organic growth and audience health.

Team Coordination

  • Conduct daily sync-up calls with the Prime Video team to review tagging status, resolve blockers, and align on deliverables.
  • Lead bi-weekly coordination with the Sprinklr team to troubleshoot and implement workflow improvements.
  • Partner with the Social & Content teams to create new title tags for upcoming launches.
  • Work closely with the Prime Video insights team to develop and refine dashboards for title-level marketing performance.

Client coordination

  • Act as a data and reporting point-of-contact for the client, ensuring all analytics and tracking deliverables are accurate and timely.
  • Present bi-weekly and monthly reports to the client, offering performance insights, trends, and actionable recommendations.
  • Participate in client review meetings to share content performance highlights and data-driven suggestions.
  • Collaborate directly with client stakeholders to understand campaign objectives, track KPIs, and optimize reporting frameworks.
  • Ensure client requests and feedback on tagging, reporting, and metrics are addressed with clarity and efficiency.

Reporting & Analytics

  • Prepare and share bi-weekly performance reports summarizing engagement, reach, sentiment, and content effectiveness.
  • Provide ad-hoc data support for campaign-level analysis, competitive benchmarking, or creative effectiveness tracking.
  • Translate complex metrics into clear, insight-led summaries for both internal and client presentations.

Issue Tracking & Problem Solving

  • Raise and monitor Sprinklr intake forms for technical issues until closure.
  • Identify discrepancies or missing tags on AirTable and coordinate corrective actions across teams.
  • Maintain a proactive approach to troubleshooting and improving data accuracy

Job description:

  • Immediate hire
  • must have experience in DATA analytics and tools (Social media)
  • Mumbai Based - WFO

Content Scheduling & Publishing

  • Schedule and publish daily posts for Prime Video and MGM across multiple social platforms.
  • Tag all posts accurately onSprinklr and AirTablefor seamless tracking and reporting.
  • Update live post links on AirTable daily to maintain accurate and real-time documentation.

Tagging & Data Management

  • Manage daily tagging of all assets, titles, and publishing slots across platforms.
  • Execute back-tagging for 20242025 content to ensure historical data accuracy and completeness.
  • Perform bulk tagging of legacy assets to align with updated mandate tags and metadata.
  • Maintain and update the weekly followers tracker to measure organic growth and audience health.

Team Coordination

  • Conduct daily sync-up calls with the Prime Video team to review tagging status, resolve blockers, and align on deliverables.
  • Lead bi-weekly coordination with the Sprinklr team to troubleshoot and implement workflow improvements.
  • Partner with the Social & Content teams to create new title tags for upcoming launches.
  • Work closely with the Prime Video insights team to develop and refine dashboards for title-level marketing performance.

Client coordination

  • Act as a data and reporting point-of-contact for the client, ensuring all analytics and tracking deliverables are accurate and timely.
  • Present bi-weekly and monthly reports to the client, offering performance insights, trends, and actionable recommendations.
  • Participate in client review meetings to share content performance highlights and data-driven suggestions.
  • Collaborate directly with client stakeholders to understand campaign objectives, track KPIs, and optimize reporting frameworks.
  • Ensure client requests and feedback on tagging, reporting, and metrics are addressed with clarity and efficiency.

Reporting & Analytics

  • Prepare and share bi-weekly performance reports summarizing engagement, reach, sentiment, and content effectiveness.
  • Provide ad-hoc data support for campaign-level analysis, competitive benchmarking, or creative effectiveness tracking.
  • Translate complex metrics into clear, insight-led summaries for both internal and client presentations.

Issue Tracking & Problem Solving

  • Raise and monitor Sprinklr intake forms for technical issues until closure.
  • Identify discrepancies or missing tags on AirTable and coordinate corrective actions across teams.
  • Maintain a proactive approach to troubleshooting and improving data accuracy

More Info

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About Company

Job ID: 135971457