Specialist Procurement Operations

1) What inspires you to maintain precision and consistency while managing complex procurement processes across global markets

2) What drives you to build strong relationships with publishers, suppliers, and internal teams to achieve shared procurement goals

SoftwareOne's Procurement Operations Team, a dynamic, globally connected unit driving accuracy, speed, and operational excellence. Partnering with sales, finance, and regional delivery leaders, the team ensures seamless coordination between customers, publishers, and suppliers. Be part of one of SoftwareOne's fastest-growing functions, supporting our mission to simplify software portfolio management and create lasting customer value.

Role Overview

The Specialist (Procurement) in this role assists SoftwareOne's customers in providing price quotes from publishers and updating them in ERP System as per standards within SLA. Acting as a liaison SoftwareOne's subsidiaries and various publishers and suppliers, the team handles a wide range of tasks that drive business growth with efficiency, accuracy, and speed.

Responsibilities include leading customer data, handling price inquiries & coordinating renewals along with publisher expertise of basic level. This role significantly improves customer relationships and optimizes operational efficiency throughout these activities.

Roles and Responsibiities

• Responsible for prioritizing quotes from publishers and suppliers.
• Maintains basic level knowledge of service and solution offerings specific to publisher and is a customer facing resource for sales activities alongside SoftwareOne resources.
• Researches and gathers all vital information to complete tasks.
• Supports requests from customers, partners, sales representatives, and other operations team members.
• Establishes and maintains relationships with publishers and distributors.
• Serve as the Subject Matter Expert on publisher's Products and Licensing for internal contacts and customers

• Bachelor's/Master's Degree or equivalent experience in Business Administration, supply chain (preferred)
• Excellent written & verbal skills.
• Prior experience in software procurement and customer-facing roles
• Curiosity about attention to detail
• Good problem-solving, consultative, and research skills.
• Basic software licensing knowledge of Tier 1/ 2 publishers (is added advantage)

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you'll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.