At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive.
We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.
Education Required: Technical degree or certification
Professional Experience Required (Max Min.): 6-10 yrs
Role and Responsibility: - Provide service and customer support during field visits or dispatches
- Tie workflow to schedule
- Manage all on site installation, repair, maintenance, and test tasks
- Diagnose errors or technical problems and determine proper solutions
- Produce timely and detailed service reports
- Document processes
- Operate vehicle in a safely manner and use field automation systems
- Follow all company's filed procedures and protocols
- Cooperate with technical team and share information across the organization
- Comprehend customer requirements and make appropriate recommendations/briefings
- Build positive relationships with customers
Competencies and Skills Required: - Proven Field Service experience
- Ability to troubleshoot, test, repair and service technical equipment
- English literacy
- Ability to work flexible shifts and to adapt to changing work schedules
- Familiarity with mobile tools and applications
- Technical degree or certification
- Personal capabilities.
- Good communicate skills in English both oral and written
- Experience in leading small teams.
- Analytical thinking with problem solving capabilities
- Team oriented
- Self-motivated
- Target oriented
Mandatory Systems Knowledge and Tools Usability : - Knowledge of Computer Application
- Knowledge of PLC and Drives
- Awareness of ISO 14001 and 45001 Standards
What we can offer you:- Competitive Salary
- Work-Life balance
- Innovative and dynamic working environment
- Possibility to work in leading crane building company with leading technology
Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.
