Specialist, People Data Operations

PFI Innovation Centre India is an exciting new innovation center. We're building a future that helps people live better lives longer – and we're looking for bold thinkers and team players to help us do it.

Here, you'll tackle complex challenges, collaborate with brilliant minds across the globe, and grow your career while helping millions achieve financial security.

a Purpose Driven Company – 150 Years

While the PFI Innovation Centre brand is new to India, you'll be a part of the Prudential Financial, Inc. family. Founded in Newark, NJ, we serve 50 million customers across more than 50 countries. With $1.334 trillion in assets, we're a global leader in institutional asset management. The 2nd largest life insurer in the US and the 9th largest institutional global asset manager.

At the PFI Innovation Centre India, you'll find high-performance culture that's flexible, collaborative, and grounded in respect. We engage with candor, take calibrated risks, and hold ourselves accountable – always focused on delivering for our customers. It's the standard we choose every day as we grow, perform, and win as one team. We offer valuable leadership, mentoring and learning opportunities, paired with flexibility and support to help you thrive.

Whether you're just starting out or ready to take your next step, we'll help you grow with purpose and do the best work of your career.

What You Can Expect

• As a member of the People Services & Solutions organization, you will play a key role in supporting Prudential's global people data management function. In this role, you will partner with People Operations, Technology, and business stakeholders to maintain accurate employee data and support ongoing business needs.
• Working within a global support model, you will investigate data issues, support process improvements, and participate in integration and system enhancements. You will also help ensure employee data processes meet business and regulatory requirements for privacy laws like GDPR and DSARs.
• This role requires strong analytical skills, attention to detail, and an interest in understanding how data, systems, and processes work together. It offers the opportunity to build relationships across a global organization while helping improve the quality and effectiveness of employee data operations.
  
  

What You Will Do

• Within the global People Team Support model, this position will provide ongoing assistance to the People Data Solutions team.
• Providing daily support in a fast-paced production environment where there is a need for consistent attention to data details and partnering with global people teams in local regions. Data integrity and accuracy is a critical aspect of this function, and this position will support quality assurance on a regular and ad hoc basis.
• Support the evolution of Prudential's global employee data architecture by identifying process gaps and helping modernize solutions that address regional and country-specific requirements.
• Support employee data integrations in partnership with Technology to evaluate impacts, troubleshoot issues, and implement sustainable solutions.
• Relentlessly champion continuous process improvement and simplification, identifying opportunities that improve operational effectiveness and strengthen controls.
• Maintain process documentation and operational procedures that support data governance, regulatory requirements, and ongoing business operations.
• Partner with global stakeholders to improve employee data structures, processes, and controls that support a diverse workforce and evolving business needs.
  
  

What You Will Bring

• Bachelor's degree in Human Resources, Business, Information Technology, Finance, Data Analytics, or a related field or equivalent experience.
• 3+ years of experience in employee data management, data operations, production support, business analysis, or related technology/data function.
• Demonstrated ability to gather business requirements, analyze process and system impacts, and partner with technology teams on practical solutions.
• Strong analytical and investigative mindset, with the ability to identify root causes, assess downstream impacts, and recommend sustainable fixes.
• Advanced Excel and data analysis skills.
• Investigative and problem-solving mindset with a passion for process improvement.
  
  

What Will Set You Apart

• Experience supporting HCM systems like Workday and global HR operations.
• Experience with employee data governance or regulatory data processes, such as GDPR and DSARs.
• Experience supporting integrations, recurring data feeds, or processes that combine data from multiple sources.
• Ability to identify automation, reporting, or process design opportunities that improve efficiency and reduce recurring operational issues.
• PFI Innovation Centre India welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.