Pharmaceutical Specialist

The role involves pharmacy operations management, medication inventory control, compliance, vendor coordination, student/customer engagement, reporting, and healthcare service coordination within a university ecosystem.

Key Responsibilities

1. Pharmacy Operations Management

• Manage day-to-day university pharmacy operations.
• Ensure smooth dispensing, stock availability, and service quality.
• Coordinate prescription fulfillment and OTC medicine management.
• Support implementation of SOPs, operational protocols, and service standards.

2. Inventory & Supply Chain Management

• Monitor medicine inventory, reorder levels, expiry management, and stock reconciliation.
• Coordinate procurement activities with vendors and suppliers.
• Maintain inventory accuracy and minimize wastage and stock-outs.
• Conduct periodic audits and inventory reviews.

3. Regulatory & Quality Compliance

• Ensure compliance with pharmacy regulations, institutional policies, and statutory requirements.
• Maintain documentation, licenses, records, and pharmacy compliance registers.
• Support NABH / healthcare quality / institutional compliance initiatives where applicable.
• Monitor cold chain products, storage standards, and medication safety practices.

4. University Healthcare Coordination

• Coordinate with university medical center, doctors, nurses, wellness teams, and administration.
• Support healthcare campaigns, preventive health initiatives, vaccination drives, and wellness activities.
• Facilitate medicine availability for clinics, health camps, and emergency preparedness.

5. Data Management & Reporting

• Generate operational reports, sales reports, utilization reports, and inventory dashboards.
• Analyze pharmacy consumption trends and recommend operational improvements.
• Maintain pharmacy MIS, billing records, and documentation systems.

6. Customer & Stakeholder Management

• Provide professional interaction with students, faculty, staff, and campus stakeholders.
• Address pharmacy-related queries and service issues.
• Promote patient-centric, ethical, and customer-focused healthcare delivery.

7. Business & Process Improvement

• Identify opportunities for operational optimization and service enhancement.
• Support pharmacy business performance, cost optimization, and growth initiatives.
• Participate in SOP development, audits, and continuous quality improvement projects.

Eligibility Criteria

Educational Qualifications

• Bachelor of Pharmacy (B.Pharm)
• MBA in Healthcare Management / Hospital Management / Healthcare Administration

Experience

• 1–5 years experience in:
• Pharmacy operations
• Hospital / retail / institutional pharmacy
• Healthcare operations / healthcare administration
• University or campus healthcare exposure preferred

Required Skills & Competencies

• Pharmacy operations & inventory management
• Pharmaceutical product knowledge
• Healthcare administration understanding
• Vendor and supply chain coordination
• Documentation & regulatory awareness
• Data analysis, reporting & MIS management
• Strong communication & stakeholder management skills
• Problem-solving and operational thinking
• MS Excel / ERP / Pharmacy software proficiency

Preferred Candidate Profile

• Strong understanding of institutional pharmacy ecosystems.
• Ability to work independently in a university healthcare environment.
• Organized, analytical, customer-focused, and operationally driven.
• Comfortable managing multidisciplinary healthcare coordination.