Specialist, Learning & Development

The Daily:

• Manage team file management, templates, training records and other project documentation
• Manage the L&D team mailbox and calendar serving as a reliable point of contact for learning and development matters
• Supports virtual and in-person global L&D events and programs delegate selection, management, communications, surveys, evaluation, engagement and provides tech support on social learning events
• Supports L&D social media and engagement campaigns through a variety of ways e.g. email distribution lists, proofreading, research, filming, viral videos and engagement via Workplace by Facebook
• Stakeholder management - proactively work across global and regional stakeholders. Coordinate and attend relevant meetings, take and distribute materials/minutes, and follow up accordingly
• Manage global vendor administration responsible for supplier set up, managing preferred supplier list (PSL) and liaising with Legal for agreements (i.e. LATAM, US, and UK legal entities)
• Manage and coordinate Global L&D team budget process consolidate budgets and forecasting, track spend, oversee invoicing with vendors
• Support team with survey tools (e.g. Survey Monkey, etc.), undertaking quality analysis, creating presentations, when required
• Support team and users with external licensed platforms - program build, monitoring, troubleshooting and data analysis

The Essentials:

• Fully competent across business software such as MS Office packages (excellent with Excel and PowerPoint)
• Experience of using IT based records management/database systems
• Exceptional organizational skills, particularly with document management, email, and attention to detail and time management
• Ability to multitask, prioritize, and manage tasks effectively on a variety of projects in a fast-paced matrix environment
• Excellent interpersonal and communication skills. A team player who has the ability to collaborate and communicate effectively across different teams, global locations, and with external partners
• Culturally sensitive, comfortable working across different regions and time differences
• Solution orientated, seeks out opportunities for efficiencies and feedback
• Discrete, professional, and personable at all levels
• Flexible and adaptable, change ready with a growth mindset
• LanguageFluency in English (spoken and written)