Company Overview
Vialto Partners is a market leader in Global Mobility Services. Our purpose is to Connect the World. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.
Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work. Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 8,000 staff worldwide and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients.
Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve. To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on LinkedIn and Instagram.
Job Summary
As a Client Administrator, your primary responsibility is to ensure efficient and compliant service delivery to our diverse client base. You will play a key role in supporting clients to navigate tax, immigration, and mobility processes smoothly and confidently, while helping maintain compliance with applicable regulations. This role is vital for delivering excellent client service and supporting internal teams.
Key Responsibilities
- Coordinate with territory offices to provide tax and mobility services.
- Update and track assignments and services in the tax system.
- Organize and manage tax questionnaires.
- Assist in packaging and publishing completed tax returns/equalizations, supporting quality control.
- Help process basic tax notices and coordinate with tax authorities.
- Monitor service milestones and report status updates.
- Ensure compliance with SLAs, TAT, and country-specific deadlines.
- Support engagement and tax teams with reporting, MIS, dashboards, and queries.
- Assist in maintaining client compliance with tax laws, immigration regulations, and mobility policies.
- Help resolve process or client-related issues and escalate when needed.
- Maintain organized and up-to-date client records and documentation.
Expectations
- Basic understanding of tax and global mobility processes.
- Strong organizational and communication skills.
- Attention to detail and ability to follow processes.
- Willingness to learn, collaborate, and support multiple teams.
- Client-focused mindset, with a commitment to delivering excellent service.
Additional Information
Work Location - Kolkata
We are an equal opportunity employer that does not discriminate on the basis of any legally protected status.
Please note, AI is used as part of the application process.
