Spa Therapist

As a Spa Therapist at Marriott International, you'll be key to creating a serene and welcoming environment for our guests. You'll provide comprehensive spa orientations, ensure the cleanliness of all spa areas, and deliver exceptional service to enhance their overall well-being.

Candidate Profile

Education and Experience

• High school diploma or G.E.D. equivalent.
• No related work experience required.
• No supervisory experience required.
• No license or certification required.

Core Work Activities

Guest Experience & Service

• Provides general spa orientation to guests upon arrival, including locker rooms, lounge areas, and hospitality stations.
• Offers guests amenities such as water, juice, or heated neck pillows.
• Answers questions about general property information and amenities.
• Escorts guests to and from treatment rooms.
• Anticipates and addresses guests service needs; thanks guests with genuine appreciation.
• Speaks with others using clear and professional language.

Operational Support & Maintenance

• Checks the computer regularly for schedule updates and changes throughout the day.
• Maintains cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas.
• Disposes of trash and dirty linens in the proper area.
• Secures supplies and equipment at the end of each shift.
• Stocks towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.

Compliance & Physical Requirements

• Reports accidents, injuries, and unsafe work conditions to the manager; completes safety training and certifications.
• Follows all company policies and procedures; ensures uniform and personal appearance are clean and professional; protects company assets.
• Develops and maintains positive working relationships with others.
• Complies with quality assurance expectations and standards.
• Reaches, bends, twists, pulls, and stoops; moves, lifts, or carries objects weighing less than or equal to 10 pounds; stands, sits, or walks for an extended period.
• Performs other reasonable job duties as requested by Supervisors.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.