Solutions Engagement Consultant

Job Title: Solutions Engagement Specialist

As a Solutions Consultant in a Fortune 500 global company, you'll develop a deep understanding of customer processes, goals, and challenges, working to position UPS's technology-enabled logistics and supply chain solutions effectively in the market.

In this customer-facing role you'll collaborate closely with Business Development and Sales teams to identify opportunities, deliver customized solutions, and support onboarding and adoption. You'll combine consultative selling, solution design, and implementation support to drive measurable value for both the customer and UPS. Leveraging UPS's global capabilities, this role requires both strategic thinking and strong execution, including regular field visits and ownership of revenue and performance targets.

Key responsibilities

• Collaborate with Sales and Business Development teams to understand customer needs, identify opportunities, and shape tailored logistics and supply chain solutions
• Lead solution design discussions, present proposals, and demonstrate UPS's value through data-backed insights and business cases
• Support implementation by coordinating with internal teams and customers, ensuring a smooth onboarding experience
• Deliver training to both customers and sales teams on UPS technologies and best practices
• Maintain accurate documentation of activities (meetings, training, reports) in CRM and project management tools
• Monitor solution performance and customer satisfaction to drive continuous improvement and long-term success

Your benefits

We offer a competitive salary, performance-based incentives, career growth opportunities and a supportive team culture.

Your qualifications & experience

• Degree level qualification in Business, Supply Chain Management, Engineering, or related field (MBA preferred)
• 25 years of experience in logistics, technology-enabled solution selling or supply chain consulting
• Proven ability to translate complex business problems into practical, tech-enabled logistics solutions
• Familiarity with digital logistics platforms, WMS/TMS, or supply chain automation tools
• Excellent communication, presentation and stakeholder management skills
• Comfortable leading customer discussions, influencing decisions and managing multiple priorities

Is this the challenge you've been waiting for

Apply now for this permanent role and help us shape the future of UPS logistical solutions with quality at the core.

UPS is committed to equality, respect and creating a workplace free from discrimination, harassment and retaliation.