Solutions Consultant

About the role

In the Adobe India GTM team, you'll work as a Solutions Consultant, guiding customers to develop connected, data-driven journeys and measurable outcomes for their digital businesses. You will focus on Customer Journey Management (CJM) and Data & Insights (D&I) solutions. This includes Adobe Journey Optimizer (AJO), Real-Time CDP (RT-CDP), Customer Journey Analytics (CJA), and Target.

Collaborating with Account Executives and cross-functional specialists, you'll invent solution strategy, prepare demos and proof-of-concepts, and build clear business and technical cases that highlight value and establish solution superiority to win sales deals ! This position serves as the main technical expert for the field sales force and supports sales efforts in India.

What you'll do

• Lead discovery and solutioning: Translate customer goals into pertinent Point of View (PoV) presentation in the customer's context.
• Deliver compelling demos: Build and deliver tailored demonstrations and outstanding technical storytelling that connect data, insights, and journeys to outcomes (conversion, retention, dedication).
• Run proofofconcepts: Define success criteria, set up sandboxes and data flows, evaluate results, and document findings with nextstep recommendations.
• Build technical cases: Document assumptions, data sources, risks, privacy controls, and scale considerations using standard techcase templates socialize with collaborators.
• Respond to RFIs/RFPs: Own the functional/technical sections, architecture diagrams, and delivery approach in partnership with product and services teams.
• Partner for success: Collaborate with services solution architects to scope, estimate, and align on implementation paths that ensure smooth handoffs.
• Drive value realization: Share guidelines, new features, and use cases with the customers and partners.
• Stay current: Track releases, roadmap signals, and industry trends across Agentic AI in personalization, digital analytics, and omnichannel journeys.

What you'll bring

• Experience: 5-8 years in presales or consulting for digital analytics, customer data platforms, or journey orchestration. You must have hands-on experience with at least two Adobe solutions, such as RTCDP, AJO, CJA, or Analytics.
• Data proficiency: Comfort with data modeling, identity, segmentation, SQL basics, event streaming, and integrations driven by APIs able to assess data quality and readiness.
• Journey expertise: Practical understanding of realtime triggers, offer management, channel orchestration (email, mobile, web, paid), and measurement in CJA/Analytics.
• Storytelling: Clear communication to both technical and business audiences confident presenting to senior collaborators with inclusive, outcomefocused language.
• Architecture literacy: Ability to sketch scalable, privacy-aware builds across cloud platforms (AWS/Azure/GCP), with secure data movement and governance.
• Collaboration: Positive, proactive teammate who cocreates with sales, product, and services balances multiple opportunities without losing detail.

Nice to have

• Experience with identity stitching, consent management, and regional privacy frameworks familiarity with journey experimentation and uplift measurement.
• Experience with Adobe Audience Manager, Target or similar activation/personalization platforms.
• Comfort with prototyping in JS/HTML for simple web/app instrumentations when needed.

How success is measured

• Solution quality: Clear, customer-aligned architectures and demos that connect to important metrics.
• Velocity: Timely delivery of discovery, demos, and POCs or equivalent experience with crisp documentation.
• Collaboration & enablement: Positive feedback from sellers, partners, and customers reuse of your assets across the team.
• Impact: Opportunity progression and win, validated technical fit & tech win, postsale value realization.
• We love candidates who take initiative, enthusiasm, go getter attitude and have a flair for sales

Location

This role is based in Gurugram, Haryana, India, with periodic travel for customer workshops, field events, or POCs (typically up to 50%, depending on need).

Equal opportunity

We encourage candidates from all backgrounds. We value curiosity, empathy, and continuous learning. If you're passionate about the mission and meet most requirements, we encourage you to apply.

This is your moment to become a member of Adobe's dynamic team and efficiently introduce powerful solutions that influence the digital landscape. If you are a proven technical expert with a passion for innovation, we invite you to get in touch

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

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