Solutions Architect

About Company :

They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

About Client:

Our client is a global digital solutions and technology consulting company headquartered in Mumbai, India. The company generates annual revenue of over $4.29 billion (35,517 crore), reflecting a 4.4% year-over-year growth in USD terms. It has a workforce of around 86,000 professionals operating in more than 40 countries and serves a global client base of over 700 organizations.

Our client operates across several major industry sectors, including Banking, Financial Services & Insurance (BFSI), Technology, Media & Telecommunications (TMT), Healthcare & Life Sciences, and Manufacturing & Consumer. In the past year, the company achieved a net profit of $553.4 million (4,584.6 crore), marking a 1.4% increase from the previous year. It also recorded a strong order inflow of $5.6 billion, up 15.7% year-over-year, highlighting growing demand across its service lines.

Key focus areas include Digital Transformation, Enterprise AI, Data & Analytics, and Product Engineering—reflecting its strategic commitment to driving innovation and value for clients across industries.

Job Title: ServiceNow Developer

Location: Pan India

Experience: 7+ yrs

Job Type: Contract to hire(Min 1+ yr)

Notice Period: Immediate joiners

Job Description:

We are looking for a strong ServiceNow Developer with deep expertise in UI Builder and Service Portal development. The candidate must have handson experience in building scalable, userfriendly interfaces within ServiceNow and should be able to work independently on complex customizations and integrations.

Key Responsibilities

• Design, develop, and customize ServiceNow applications, primarily focusing on UI Builder and Service Portal components.
• Build intuitive and responsive workspace experiences, portals, and pages within SNOW.
• Develop custom widgets, client scripts, server scripts, and integrations.
• Work on catalog items, workflows, flow designer, and platform automation.
• Implement best practices for performance, security, and maintainability.
• Troubleshoot issues and provide technical solutions within SLAs.
• Collaborate with crossfunctional teams in an agile/UK-shift environment.

Mandatory Skills

Strong ServiceNow Development Experience (7+ years)

UI Builder — musthave, handson

Service Portal Development — musthave

JavaScript, Glide APIs, HTML, CSS

Workflow / Flow Designer

Catalog item development

Excellent debugging & problemsolving skills

Good-to-Have Skills

• Experience in integrating ServiceNow with external systems
• Knowledge of ITSM/ITOM modules
• Experience with AngularJS (for legacy portal customizations)
• ServiceNow Certification(s) — CSA, CAD, CIS (preferred)

Shift & Work Expectations

• Must be available to work in UK shifts (4:30 PM – 2:00 AM IST)
• Should be able to join immediately or within short notice