Solution Designer

Skill Classification: BSS (BRM) + Revenue Management + Customer Experience Analytics

Mapped Demand: Charter

Experience: 12+ years, 2–3 full lifecycle programs

Certifications Required: TMF Frameworx, ODA, TOGAF

Certifications Advantageous: Amdocs / CSG / Netcracker

Key Responsibilities

Lead C-level monetization workshops

Translate KPIs into BRM/rating configurations

Define CX-aligned billing journeys

Drive revenue analytics roadmap

Support product onboarding monetization design

Facilitate UAT and governance tracking

Domain Skills

BRM architecture (rating, charging, mediation)

Revenue assurance & reconciliation

Integration with CRM & Order Management

AI / Data Skills

Revenue KPI governance

Monetization benchmarking

AI/ML for churn & upsell

Real-time billing analytics