Solution Consultant

Are you passionate about driving pre - sales and providing excellent customer service

Would you enjoy being a subject matter expert for our portfolio of pre- sales team

About our Team

The team are knowledgeable, techno-functional savvy, collaborative, and focused on driving sales and providing excellent customer service.

About the Role

You will provide pre-sales techno-functional expertise to the sales team and customers during the sales process. You will act as a bridge to align customer needs. You will recommend best practices, solves complex workflow problems, and identify innovative solutions.

Responsibilities

1.Pre -Sales Activity

• Provides pre-sales techno-functional expertise to the sales team and customers during the sales process.
• Provides techno-functional input into bid proposals, projects and techno-functional documents within the sales process and identifies additional sales opportunities with existing customers.
• Installs and demonstrates the organization's products at customer sites.
• Works independently Requires in-depth knowledge and experience Solves complex problems.
• Maintaining up-to-date and comprehensive knowledge of the organization's and competitors products and/or services.
• Collaborating with sales teams to develop and recommend products and services to meet customers requirements.

2. Relationship Management

• Regular contact with prospects and existing customers to understand their business objectives.
• Deliver a high level of customer satisfaction through a consultative pre sale approach.
• Establish strong working relationships with all internal stakeholders in order to develop and deliver bespoke customer solutions.
• Share best practices across the team.

Requirements

• 4+ years of pre - sales experience & strong tenacity for prospecting.
• Ability to engage customers with a value-based negotiation approach.
• Be able to identify problems and collaborate with teams to implement creative solutions.
• Ability to pivot to take advantage of market opportunities.
• Show the ability to be a self-starter and a good team player who can take the initiative.
• Ability to exercise judgment based on the analysis of multiple sources of information.
• Be able to travel as per business requirement.
• Be a natural communicator, with an ability to engage, present and demonstrate techno-functional content to a range of audiences.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, family leave and tuition reimbursement, we will help you meet your immediate responsibilities and long-term goals.

Working remotely from home and at our office in a hybrid working style.

Working flexible hours - flexing the times you work in the day in discussion with your manager.

Working with us

We are an equal opportunity employer with a commitment to help you succeed. Here, you will find an inclusive, agile, collaborative, innovative and fun environment, where everyone has a part to play. Regardless of the team you join, we promote a diverse environment with co-workers who are passionate about what they do, and how they do it.

At Relx, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

Group Health Insurance Policy (covering self and family)

Group Life insurance/accident policy

Generous long-service awards

New Baby gift

Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, Gazetted Public Holiday and Maternity/Paternity Leave

About Us

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com .