Solution Consultant II

Key Responsibilities

• Requirement Assessment: Conduct workshops with senior members of customer organizations to drive requirement assessments.
• Solution Design: Architect comprehensive solutions that integrate UKG Pro WFM with third-party products, ensuring alignment with business goals.
• Customization and Integration: Design and implement customization and integrations to meet specific client needs.
• Documentation: Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team.
• Build and Configuration: Oversee the build and configuration of the system, ensuring adherence to the original design and client requirements.
• Provide expert knowledge and best practices during the Build phase.
• Testing Support: Provide guidance and support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT).
• Best Practices: Advocate for and implement industry best practices in workforce management, process optimization, and system configuration.
• Effective Communication: Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts.
• Client Management: Foster strong relationships with client Project teams, acting as a trusted advisor and ensuring high levels of client satisfaction.

Qualifications

• Education: Bachelors degree or equivalent in Computer Sciences or a related field.
• Experience: 6 to 10 yrs years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro/ WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor).
• Extensive experience in implementing solutions for medium to large enterprise customers.

Skills

• Experience with requirement gathering, solution designing, implementing, and configuring UKG Products.
• Experience on UKG Pro WFM modules like Employee self-service, Strategic workforce planning, Time Keeping, Accruals, Leave, Advanced Scheduling, Forecasting, Attendance and Activities is desirable.
• Prior experience in supporting functional testing, integration testing, and UAT.