Solution Architect

About Us

Innovapptive is a category-defining SaaS company building the world's most advanced AI-powered Connected Worker Platform for the industrial sector. Headquartered in Houston, TX, and backed by Vista Equity Partners, Innovapptive is on a mission to reimagine how industrial work gets done — connecting frontline workers, back-office systems, and assets in real time to drive higher safety, reliability, and productivity.

Our platform is trusted by some of the world's largest enterprises — including Shell, Hess, Cenovus Energy, W.R.Grace, Westlake Chemicals, UNICEF, Kimberly Clark, Scott Miracle Gro, and Newmont Mining to name a few, and across chemicals, energy, mining, and manufacturing industries. These customers have achieved tangible, hard-dollar results, such as:

• Over $40 million in annual EBITDA savings at a single enterprise.
• 10× frontline productivity improvements through mobile-first and AI-enabled workflows.
• 15–20% maintenance cost reductions and significant uptime gains across plants and sites.

Innovapptive is recognized by leading industry analysts for its differentiated value creation model:

• Named a Leader in the Frost & Sullivan Industrial Connected Worker Radar.
• Featured by Gartner in Connected Factory Worker research and the Hype Cycle for Manufacturing Operations Strategy.
• Cited by LNS Research for delivering 3–5× greater value than point solutions through unified OT–IT execution, AI/vision innovation, and field-proven ROI.

Our growth is backed by Tiger Global Management and Vista Equity Partners, one of the world's premier software investors, known for scaling high-performance SaaS companies. Together, we are building the next-generation AI Powered Connected Worker Platform, combining cutting-edge technologies — SLM's, Generative AI, Computer Vision, and Intelligent Orchestration — into a unified system that transforms plant operations globally.

Today, with over 300+ employees across the U.S., India, and ANZ, Innovapptive stands at a pivotal inflection point: with an ambition to scale to $100M ARR within the next 3-4 years by industrializing every aspect of our product, engineering, and customer delivery systems.

The Opportunity

We are seeking a Solution Architect – Industrial SaaS who combines deep problem-solving capability, business-first thinking, and technical architecture leadership.

This is a customer-facing, delivery-aligned role that bridges business outcomes, digital architecture, and system reliability. The Solution Architect acts as the #1 problem solver and technical escalation point— ensuring that every Innovapptive implementation achieves fast adoption, seamless reliability, and measurable value realization.

You will work hand-in-hand with Solution Consultants (domain experts), Implementation Leads, and Engineering to design resilient architectures, address adoption-blocking non-functional requirements, and drive enterprise-grade solution performance.

How You Will Make An Impact.

1. Business-First Problem Solving

• Act as the customer's trusted technology advisor to diagnose and resolve roadblocks impacting adoption, reliability, or performance.
• Translate frontline pain (e.g., sync issues, latency, connectivity challenges, poor UX) into actionable technical and process resolutions.
• Lead RCA sessions to identify architecture or configuration issues slowing time-to-value.
• Ensure all solutions are designed to drive quantifiable business outcomes in safety, reliability, and cost take-out.

2. Architecture Leadership & NFR Ownership

• Own end-to-end architecture for customer implementations — including security, scalability, performance, and offline reliability.
• Define and validate NFRs: Wi-Fi resilience, offline sync strategy, SSO (SAML, OAuth2), API and integration architecture, and deployment models (public/private cloud).
• Partner with customer IT and engineering teams to ensure solution readiness and compliance with enterprise standards (SOC 2, GDPR, ISO 27001).
• Create detailed architecture artifacts: solution blueprints, data flow diagrams, API integration maps, and configuration matrices.

3. Adoption Acceleration & Value Realization

• Measure and drive improvements in crash-free sessions, sync reliability, latency, and uptime to ensure world-class user experience.
• Collaborate with Solution Consultants to link architecture quality with operational KPIs (e.g., PM/CM mix, backlog, schedule compliance).
• Participate in Executive SteerCo sessions to present technical risk mitigations, adoption progress, and reliability metrics.

4. Cross-Functional Leadership

• Serve as the bridge between Professional Services, Product Engineering, and Customer IT, ensuring fast issue resolution and proactive design governance.
• Provide hands-on technical mentorship to implementation consultants and engineers.
• Champion architecture governance across all customer programs, driving consistency and reusability.
• Collaborate with Product and Engineering to influence roadmap priorities through field-derived insights.

5. Continuous Improvement & CoE Contribution

• Contribute to the Solution Architecture Center of Excellence by developing design accelerators, troubleshooting frameworks, and NFR playbooks.
• Institutionalize best practices in reliability, performance tuning, and scalability.
• Support internal readiness initiatives and coach teams on architecture-driven delivery excellence.

What You Bring to the Team

• 8–15 years of experience in Industrial SaaS, EAM, or Connected Worker Platforms (SAP PM, IBM Maximo, Oracle eAM, or Infor EAM).
• Proven expertise in designing cloud-native, mobile-first architectures with offline sync, API orchestration, and enterprise-grade security.
• Strong grasp of maintenance and reliability processes, and ability to translate them into digital solutions delivering tangible business value.
• Experience with AWS/Azure cloud services, MuleSoft/Boomi/Logic Apps, and API testing tools (Postman, Swagger).
• Deep understanding of non-functional requirements — performance, scalability, data privacy, availability, and user experience.
• Exceptional problem-solving, troubleshooting, and analytical thinking with strong executive communication skills.
• Experience in Agile SaaS delivery models with distributed onshore/offshore teams.

Preferred Education & Certifications

• Bachelor's or Master's in Engineering, Computer Science, or Information Systems.
• Certifications preferred:
• AWS/Azure Solutions Architect
• TOGAF or equivalent architecture frameworks
• CMRP, CAMA, or equivalent reliability certification (highly valued)
• PMP or SAFe Agile

Why Join Us

• Be the architect of reliability and adoption for the world's leading industrial brands.
• Influence how industrial SaaS is designed, delivered, and scaled globally.
• Collaborate with top minds in maintenance, operations, and technology.
• Work in a culture that values initiative, ownership, and measurable impact.
• Competitive compensation, performance-linked rewards, and comprehensive benefits.