Role Overview
The Automation Lead for the Point of Sale (POS) business is responsible for driving end-to-end automation strategy, framework development, and quality governance across POS applications, devices, and integrations. This role ensures high-quality releases by designing scalable automation solutions tailored to payment systems, in-store hardware, peripherals, and complex retail workflows.
You will lead a team of automation engineers, collaborate closely with product, development, and operations teams, and play a key role in accelerating delivery through optimized test coverage and robust automation pipelines.
Key Responsibilities
- Automation Strategy & Leadership
- Define and own the automation roadmap for POS systems (frontend UI, backend services, device interactions).
- Lead, mentor, and upskill a team of automation engineers.
- Establish automation KPIs (coverage, stability, execution time) and ensure continuous improvement.
- Identify opportunities to improve automation maturity across the POS ecosystem.
- Framework Architecture & Development
- Design and build scalable, reusable automation frameworks for web, mobile ( IOS & Android), and device-level POS testing.
- Integrate automation with CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps, etc.).
- Implement best practices in coding standards, version control, and documentation.
- Ensure automation solutions support multi-platform POS devices (payment terminals, printers, scanners, cash drawers, tablets).
- Functional & Non-Functional Test Automation
- Automate regression, smoke, and integration test suites for POS workflows (transactions, refunds, offline mode, sync, etc.).
- Collaborate with performance and security teams to enable load, stress, and penetration testing automation.
- Drive automation for API, UI, database, and hardware integration layers.
- Quality Governance & Cross-Functional Collaboration
- Work closely with product owners, business analysts, and developers to understand POS requirements.
- Define test strategy, test plans, and automation coverage for each release.
- Advocate for early testing, shift-left practices, and robust quality gates.
- Manage defect triage and root cause analysis for automation-related issues.
- POS Hardware & Integration Expertise
- Ensure validation of POS peripherals (MSR,NCR, Verifone, barcode scanners, EMV payment terminals, printers).
- Support automation for cloud-hosted and on-prem POS systems.
- Collaborate with vendors on device certifications and compliance (PCI, EMV, L3, etc.).
Technical Skills
Required Skills & Experience
- Strong experience in automation tools/frameworks:
- Selenium, Appium, Playwright, Cypress, TestNG, Junit or similar
- REST API automation (Postman/Newman, RestAssured, Karate, Swagger, etc.)
- Python/Java/JavaScript/C# for automation scripting
- Experience in retail/POS/fintech/payment systems.
- Experience with CI/CD tools and version control (Git).
- Knowledge of POS hardware and device interaction automation.
- Good understanding of microservices architecture and system integrations.
- Experience working with SQL for data validation and backend testing.
- Experience with bug tracking tools like JIRA , Azure Devops.
Leadership & Soft Skills
- 812 years overall experience, with at least 1- 2 years in a lead or senior automation role.
- Ability to lead distributed teams.
- Strong problem-solving, debugging, and analytical skills.
- Excellent communication and stakeholder management.
- Ability to work in a fast-paced, release-driven retail environment.
Preferred Qualifications
- Experience in cloud-based POS platforms (AWS/Azure/GCP).
- Exposure to payment certification testing (EMV L2/L3, PCI).
- Knowledge of performance testing tools (JMeter, k6).
- Experience with containerization (Docker, Kubernetes).
- ISTQB, CSTE or other QA/Automation certifications.
What You Will Drive
- Faster releases through automation-first delivery.
- Improved POS reliability across devices and store environments.
- Highly stable regression suites enabling continuous deployment.
- A culture of quality across the POS engineering organization.
Why Join Us
- Work on industry-leading POS and payment systems.
- Collaborative, inclusive, and innovative team culture.
- Competitive compensation and benefits package.
- Opportunities for growth and learning in a dynamic environment.
Skills:- POS, Payment gateways, Selenium, JIRA, API, SQL, Git, GitHub, PostgreSQL, Postman and Mobile App Testing (QA)