Software Engineering Consultant

Job Title: Senior ServiceNow SPM Developer

Location: Pune

About the Company:

A global leader in energy, technical, and facilities services, operating across 20+ countries with a significant presence across Europe, North America, and other key markets. The organization employs approximately 83,000 people worldwide and plays a pivotal role in supporting customers through energy, digital, and industrial transitions. With a strong engineering heritage, the company delivers integrated solutions spanning electrical and mechanical engineering, HVAC, energy efficiency, refrigeration, fire safety, facilities management, and complex digital infrastructure. Its teams manage mission-critical environments and essential assets for clients in both public and private sectors.

Financially, the group continues to demonstrate resilience and scale, generating over 19 billion in revenue. It maintains a robust order book and a long-term strategy focused on sustainability, operational excellence, and supporting the global shift toward lowcarbon solutions.

This is a purposedriven organization known for its technical expertise, innovation culture, and commitment to building a more efficient, sustainable future.

Experience:

• Total Experience: 5
• Relevant Experience: 5

Role Overview:

We are seeking an experienced Senior ServiceNow Developer with expertise in Strategic Portfolio Management (SPM) to join our team. In this role, you will design, configure, and implement SPM solutions to support enterprise portfolio, demand, and resource management processes. You will work closely with business stakeholders, architects, and developers in an Agile/Scrum environment to deliver scalable and efficient solutions aligned with organizational goals.

Key Responsibilities:

• Design, configure, and customize ServiceNow SPM modules (Project Portfolio Management, Demand Management, Resource Management, Financial Planning).
• Develop and maintain workflows, dashboards, and reporting for portfolio and project governance.
• Implement roadmaps, prioritization models, and investment planning within ServiceNow SPM.
• Integrate SPM with other ServiceNow modules (ITSM, ITBM) and external systems (ERP, HR, Finance).
• Develop custom scripts (Business Rules, Script Includes, Client Scripts) and UI customizations.
• Ensure adherence to ServiceNow best practices, coding standards, and security guidelines.
• Collaborate with Product Owners and stakeholders to gather requirements and translate them into technical solutions.
• Participate in Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, Retrospectives).
• Troubleshoot and resolve technical issues related to SPM configurations and integrations.
• Mentor junior developers and contribute to knowledge sharing within the team.

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Required Skills & Qualifications:

• Mandatory Skills:
• Experience with roadmapping, demand prioritization, and financial planning in ServiceNow.
• Familiarity with IntegrationHub, Flow Designer, and orchestration.
• Knowledge of resource allocation and capacity planning best practices.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Used to or willing to work in European teams.

• Good to have Skills:
• ServiceNow Certified System Administrator (CSA) required.
• ServiceNow Certified Application Developer (CAD) preferred.
• ServiceNow SPM Implementation Specialist highly preferred.

ITIL Foundation a plus

• Soft Skills:
• Strong problem-solving mindset and attention to detail
• Excellent communication skills and ability to explain complex concepts to non-technical stakeholders
• Passion for data and continuous learning

• Educational qualifications: Bachelor's or Master's degree in Computer Science, Engineering, Mathematics, or related field