Software Engineer / Specialist - SalesForce

Who are we

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit

At Amdocs, our mission is to empower our employees to Live Amazing, Do Amazing every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

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In one sentence

Responsible for the design, development, modification, debugging and/or maintenance of software systems. Works on specific modules, applications or technologies, and deals with sophisticated assignments during the software development process.

What will your job look like

• Perform Development & Support activities for Salesforce domain
• Understand High Level Design, Application Interface Design & build Low Level Design
• Working directly with customer to understand the requirements and develop the Solutions
• Perform Development & Deployment. Should be able to Code, Unit Test & Deploy
• Build learning plan, mentor team and lead all the technical aspects of the project
• Creating necessary documentation for all project deliverable phases

All you need is...

Mandatory Skillset:

2+ years of hands-on experience in Sales Cloud, Service Cloud
Working knowledge with APEX Development, CPQ, SOQL
2+ years of Hands-on experience with API Development
Working experience with RCA, PRM, Agentforce
Exposure to Data Cloud, SF Package Installation
Should be able to lead the Technical discussions and mentor the team

Good to have:

Willingness to learn all Salesforce related technologies
Hands on Snowflake Integration
Understanding of JIRA, DevOps for Salesforce
Understanding of Repo, CI/CD

Behavioral skills:

Eagerness & Hunger to learn. Good problem solving & decision-making skills
Good communication skills within the team, site and with the customer
Ability to stretch respective working hours when necessary, to support business needs
Ability to work independently and drive issues to closure
Flexible to work in afternoon shift
Effectively handle multiple and complex work assignments, while consistently deliver high quality work

Why you will love this job:

• The chance to serve as a specialist in software and technology.
• You will take an active role in technical mentoring within the team.
• We provide stellar benefits from health to dental to paid time off and parental leave!