Software Engineer III - FIX Onboarding Specialist

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Software Engineer III - FIX Onboarding Specialist at JPMorgan Chase within the Commercial & Investment Bank - Equities, you'll be an integral part of the team that is responsible for managing and facilitating the onboarding process for clients using the Financial Information Exchange (FIX) protocol. This role typically involves working closely with clients, internal teams, and external partners to ensure a smooth and efficient onboarding experience.

Job responsibilities

• Lead the onboarding process for new clients and partners, ensuring a seamless integration with our trading systems.
• Serve as the primary point of contact for clients during the onboarding process, providing technical support and guidance.
• Collaborate with internal teams, including sales, technology, and operations, to ensure all client requirements are met.
• Configure and test FIX connections to ensure they meet client specifications and industry standards.
• Troubleshoot and resolve any technical issues that arise during the onboarding process.
• Develop and maintain comprehensive documentation for each client onboarding project.
• Provide training and support to clients on the use of our trading systems and FIX protocol.
• Continuously improve the onboarding process by identifying areas for improvement and implementing best practices.
• Stay up-to-date with industry trends and developments related to the FIX protocol and electronic trading.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Experience in a FIX onboarding or related role within the financial services industry.
• Strong understanding of the FIX protocol and electronic trading systems.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively with clients and internal teams.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Experience with scripting or programming languages (e.g., Python, Java) for automation and testing.

• Familiarity with network protocols and security practices.

Preferred qualifications, capabilities, and skills

• Certification in FIX protocol or related areas is a plus.