Software Engineer

Powering the world's payments ecosystem

ACI powers the payments ecosystem - globally, and you power ACI. You'll innovate, collaborate, and grow - in an energetic technology culture with decades of proven success. ACIers - in all roles and levels - are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.

As a SDET - IC in Bengaluru, you will join a diverse, passionate team dedicated to powering the world's payments ecosystem!

This purpose of this SDET - IC is:

We are seeking a SDET to lead quality initiatives for complex, large-scale systems. You will own test strategy, design scalable automation frameworks using Playwright, and drive the adoption of GenAI-assisted testing across the team. This is a hands-on senior engineering role with significant influence over architecture, release quality, and engineering best practices.

A typical day at ACI for a SDET - IC is:

• Architect, develop, and scale Playwright-based automation frameworks for UI and API testing
• Define and own test strategy across features, services, and releases
• Drive adoption of GenAI tools for test generation, optimization, failure analysis, and productivity
• Partner with software engineers to improve design for testability and shift quality left
• Integrate automated tests into CI/CD pipelines to enable fast, reliable releases
• Analyze test failures, identify systemic quality gaps, and drive root-cause fixes
• Define and track metrics for test coverage, reliability, and release readiness

Knowledge, Skills and Experience needed to succeed in this role:

• Owns end-to-end quality strategy for a product or service area
• Drives automation architecture and tooling decisions
• Influences quality practices across multiple teams or a broader testing ecosystem
• Designs and scales Playwright frameworks for both UI and API testing
• Applies strong coding discipline - clean abstractions, readability, and maintainability
• Deep understanding of distributed systems and microservices testing
• Applies GenAI strategically for test optimization, failure analysis, and team productivity
• Shifts quality left by influencing system design and testability decisions
• Defines quality metrics including coverage, flakiness rates, and release confidence
• Measurably reduces escaped defects and release risk
• Improves test execution speed and overall suite reliability
• Becomes the go-to quality leader for the engineering organization
• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
• 3-5 years of experience in test automation or software engineering
• Strong hands-on experience with Playwright at scale
• Excellent coding skills in JavaScript/TypeScript proficiency in an additional language preferred
• Experience testing distributed systems, APIs, and microservices
• Proven track record integrating automation into CI/CD pipelines
• Strong debugging, system-level thinking, and problem-solving skills

Preferred Knowledge, Skills and Experience needed for this role:

• Experience applying GenAI/LLM tools for testing, productivity, or quality analysis
• Familiarity with cloud platforms (AWS, Azure, or GCP)
• Knowledge of performance, reliability, or security testing
• Experience in large-scale, high-availability production systems
• Strong communication and technical leadership skills

Core Capabilities:

• Ensure Accountability: holding self and others accountable to meet commitments
• Drives Results: consistently achieving results, even under tough circumstances
• Customer Focus: building strong customer relationships and delivering customer-centric solutions
• Cultivate Innovation: creating new and better ways for the organization to be successful
• Collaborates: building partnerships and working collaboratively with others
• Courage: stepping up to address difficult issues, saying what needs to be said

Why Join Us

Work on high-impact products used at scale, within an engineering culture that genuinely values automation, ownership, and quality. You'll have the opportunity to shape next-generation testing practices - including how GenAI is applied to quality engineering - and grow alongside a team that takes craft seriously. We offer competitive compensation, strong benefits, and meaningful long-term growth opportunities.

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