How You'll Help Us Keep Climbing (Overview & Key Responsibilities)
- Collaborates with product team members (UX, architects, and product management) to create secure, reliable, scalable software solutions
- Writes custom code or scripts to automate infrastructure, monitoring services, test cases, to do destructive testing to ensure adequate resiliency in production
- Collaborate cross-functionally with business and other IT teams across Delta
- Champion development and integration standards, best practices, and their related deliverables
- Aim to deliver processes and components that can be maintained by the business into the future using native features and functions whenever possible
- Design, develop, and deploy Salesforce Apex classes, triggers, test methods, and Lightning web components to meet the business's requirements
- Optimize and improve existing Salesforce implementations so that every team is achieving the maximum benefit from their investment in Salesforce
- Work to continually understand the new features added to Salesforce's products and aid the business in regression testing as needed to avoid disruption from any Salesforce-side upgrade
- Reporting & Analytic application development in Salesforce Experience Cloud and CRMA, and AWS platforms, good understanding of API, Microservices development.
- Identifies unsecured code areas and implements fixes as they are discovered with or without tooling
- Identifies, implements, and shares technical solutions that can be used across the portfolio
- Identifies product enhancements to create a better experience for the end users
- Research and/or investigate technical issues impacting the organization and recommend solutions
- Provides application support for software running in production
- Proactively reviews the Performance and Capacity of all aspects of production: code, infrastructure, data, and message processing
- Triages high priority issues and outages as they arise
- Participates in learning activities around agile software development and development core practices, and mentors other team members in these best practices
Technical Competencies
What You Need To Succeed (Minimum Qualifications)
- Bachelor's Degree in Computer Science, Information Systems or related field is preferred.
- Deep familiarity with building integrations between Salesforce and other platforms using Apex REST APIs or other integration ETL tools such as GLUE and Airflow.
- 2-4 years of experience in development of Lightening Web Components, with additional 1 or more years of Visual force, and/or Apex experience
- Experienced with integration of Salesforce TCRM (tableau CRMA) design, development, and integration with Experience Cloud implementations.
- Knowledge of Cloud-native development, RESTful APIs, and stateless microservices architectures
- Knowledge of Jboss, WebSphere, AWS with background in API, Microservices development.
- Knowledge of AWS services like Lambdas, S3, SQS, SNS, EC2, Code Pipeline, Athena, DynamoDB, RDS databases
- Knowledge of CI/CD and DevOps practices; with tools such as Git/Gitlab, Jira/VersionOne/Agility, Jenkins/Tekton, Gradle, Ansible
- Able to independently create and maintain automation test jobs and execute as part of a CI/CD pipeline.
- Strong understanding of networking fundamentals and virtual networks from a cloud point of view
- Experience debugging components and code built by other developers.
- Ability to clearly communicate and coordinate with peers, product owners, and cross functional teams and design a relevant and time to market solution.
- Must have the ability to listen to customers and colleagues; convey ideas effectively; prepare written documentation
- Ability to quickly adapt to new tools and evolving technologies.
- Proactive in nature with customer satisfaction as a primary goal
- Embraces Diverse people, thinking and styles
- Consistently makes safety and security, of self and others, the priority
- Design Thinking
- Ensure code quality and documentation for supporting application post deployment.
Behavioral Competencies
- Ability to produce high quality results, work in a collaborative environment by embracing diverse perspectives and with a solution-based approach.
- Adapt communication clearly and concisely based on team dynamics and expresses thoughts & ideas effectively.
- Ability to engage effectively with peers and stakeholders to build trust and reliable working relationships.
- Ability to understand business processes, implement innovative solutions, guide juniors on continuous improvement by constantly updating oneself on current technology & trends.
- Inquisitive to understand customer and business expectations while creating value addition on technical solutions.
About The Company
What Will Give You a Competitive Edge (Preferred Qualifications)
Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.
In 2024, Delta was recognized by Fortune with a No. 11 placement on
Fortune's Top 50 Most Admired Companies list. The company's strong management and commitment to providing elevated experiences and premium products also secured a No. 1 ranking out of the eight airlines on the list. Delta landed on
TIME's inaugural list of the
World's Best Companies, coming in at No. 12 the only U.S. airline in the top 155. TIME's award is based on three criteria: employee satisfaction, revenue growth and sustainability.
Delta's people-first culture continues to be recognized, earning the airline a spot on
Fortune's 100 Best Companies to Work For list for the fifth year. Delta is the only airline included on the 2024 list.
Additionally, Delta earned a coveted spot, on
Fast Companys list of the
Most Innovative Companies, climbing from its No. 8 spot in 2023 to No. 2 in the travel category. The airline was recognized for its Wi-Fi revolution that is working to ensure the future of travel is connected.
About The Delta Technology Hub (DTH), Bangalore
Delta has fast emerged as a customer-focused, innovation-led, technology-enabled business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a distributed team to create memorable experiences for customers.
Why join:
- Technology is a key enabler of the differentiated services that Delta provides. At the DTH, you get the opportunity to work on projects with a significant impact on business outcomes and customer experience.
- Deepen your knowledge by taking part in multifaceted learning and development programs exposure to extensive internal and partner repositories, institutional affiliations, and industry SIG (Special Interest Groups) partnerships.
- Collaborate with research, innovation and IP co-development partners.
- Immerse yourself in an employee-centric culture.
- Develop deep and broad business acumen on airline operations while retaining focus on cutting-edge technology driven solutions.
- Avail a full range of benefits that support you and your family: Insurance, Commute, Meals, Retirement, and Special Travel opportunities.
- Avail a full range of benefits that support you and your family: Insurance, Commute, Meals, Retirement, and special travel opportunities.
Benefits And Perks To Help You Keep Climbing
We are looking for an experienced software engineer to join our Global Sales IT team as a Software Development Engineer. In this role you'll be part of a team that will create and support a new customer portal with self-service tools for the Travel Agency community. This role requires a passion for building and delivering world-class user experiences on the AWS and Salesforce cloud platforms, including: Experience Cloud and Sales cloud.
