Social Media Manager

Company Description Malee Hospitality Co. is a Destination Management Company accredited with TAT-11/10263 and STB 03121, serving clients across Thailand, Singapore, and Malaysia. With registered offices in India, Thailand, Singapore, and Malaysia, the company specializes in customized tour and travel solutions for diverse client needs. Malee Hospitality focuses on designing personalized tour packages and delivering end-to-end services, including hotel bookings, transfers, tickets, sightseeing, destination weddings, visas, and insurance. The organization emphasizes strong destination knowledge, efficient planning, and proactive problem-solving to ensure smooth travel experiences and long-term customer satisfaction.

Role Description This is a full-time, on-site Social Media Manager role based in Greater Noida. The Social Media Manager will oversee daily management of social media channels, including content planning, posting, and community engagement for Malee Hospitality's key markets. Responsibilities include developing and executing social media strategies, optimizing content for reach and engagement, monitoring performance metrics, and coordinating campaigns that support brand awareness and lead generation. The role involves collaborating with marketing and operations teams to align messaging with ongoing promotions and travel offerings, responding to audience queries, and staying updated on platform trends and best practices. The Social Media Manager will also contribute creative ideas for campaigns, maintain a consistent brand voice, and ensure timely reporting on social media performance.

Qualifications

• Ability to plan and execute social media initiatives with strong skills in Social Media Marketing and Social Media Optimization (SMO).
• Strong Content Strategy capabilities, including planning calendars, aligning content with marketing goals, and tailoring messaging to different platforms.
• Excellent Communication and Writing skills to create clear, engaging, and brand-aligned social media content.
• Experience managing business social media accounts (e.g., Facebook, Instagram, LinkedIn ) including tracking analytics and optimizing campaigns.
• Understanding of travel and hospitality industry trends; prior experience in tourism, hospitality, or destination management is an advantage.
• Ability to work on-site in Noida, collaborate with cross-functional teams, and manage multiple campaigns simultaneously.
• Comfort with social media management and analytics tools (such as Meta Business Suite, Hootsuite, Buffer, or similar platforms).
• Relevant academic background in Marketing, Communications, Media, or a related field is preferred.