Social Media Manager

Job Title: Social Media Manager

Location: Sarjapur Road, Bangalore

Experience Required: 5–6 Years

Work Mode: Hybrid Working

Industry Exposure: D2C experience preferred

Key Responsibilities

Client Communication & Support 

• Communicate with clients based in the US during overlapping evening hours.
• Handle client queries, share updates, and ensure timely follow-ups.
• Participate in client calls and ensure smooth coordination of deliverables.
• Maintain professional client relationships and ensure satisfaction through consistent communication.
• Coordinate with clients and internal teams until 10 PM IST to ensure timely updates, approvals, and task execution.

Internal Coordination & Task Management

• Work closely with design, content, video, and performance marketing teams.
• Share briefs clearly, track task progress, and ensure timely delivery.
• Maintain workflow clarity and manage deadlines across multiple clients.
• Ensure final deliverables meet quality standards before going live.

Creative Execution & Content Support

• Create and edit social media creatives using Canva, including basic Canva video editing for reels and short-form content.
• Support content planning, scheduling, and publishing across platforms.
• Review captions, creatives, and content drafts to ensure alignment with brand guidelines.

Preferred Candidate Profile

• 5–6 years of experience in Social Media Management / Digital Marketing / Account Handling.
• Based in Bangalore. 
• Prior exposure to the D2C industry is highly preferred.
• Strong communication skills (written & verbal).
• Comfortable coordinating during evening hours with global clients.
• Ability to manage multiple projects, deadlines, and stakeholders.