A fast-growing technology-driven customer experience and cloud contact-center SaaS company serving B2B clients across sectors. We design and deliver omnichannel digital support and engagement solutions, combining data-led content strategies with hands-on community management to drive brand affinity and lead generation. This is an on-site internship in India supporting the social media and content marketing function.
Primary standardized title: Social Media Marketing Intern
Role & Responsibilities
- Support the creation and execution of an integrated social content calendar across Instagram, Facebook, LinkedIn, Twitter and TikTok.
- Produce platform-appropriate assets: static graphics, carousel posts and short-form video (reels/stories/shorts) using Canva and basic editing tools.
- Schedule and publish content using social scheduling tools and ensure on-time delivery for campaigns and launches.
- Monitor channels daily; respond to comments and messages, escalate feedback, and nurture community engagement to improve sentiment and response time.
- Track social performance metrics, prepare concise weekly reports, and recommend optimizations to improve reach, engagement, and follower growth.
- Assist the marketing team with campaign ideation, asset sourcing, and light support for paid social setups when required.
Skills & Qualifications
Must-Have
- Instagram
- Facebook
- LinkedIn
- Twitter
- TikTok
- Canva
- Content Calendar Management
- Social Media Analytics
Preferred
- Adobe Photoshop
- Adobe Premiere Pro
- Hootsuite
Qualifications
- Current student or recent graduate in Marketing, Communications, Mass Media, or related discipline (or equivalent practical experience).
- Portfolio or links to sample social posts, reels or short videos preferred.
- Available to work on-site in India and commit to the internship schedule during the engagement period.
Benefits & Culture Highlights
- Hands-on mentorship and real ownership of social campaignsbuild a demonstrable portfolio.
- Collaborative, fast-paced environment with cross-functional exposure to product and customer teams.
- Opportunity to learn paid-social basics and analytics-driven growth tactics.
To apply, share your resume and a short portfolio or links to your best social media work. We welcome proactive, creative candidates who want to learn and deliver measurable impact on an on-site marketing team in India.
Skills: twitter,hootsuite,social media,facebook,adobe premiere pro,canva,instagram,adobe photoshop,social media analytics,linkedin
