About the RoleWe are looking for a creative and tech-savvy Social Media & AI Content Specialist who can manage end-to-end social media presence while leveraging AI tools to create high-quality videos, posters, and engaging content. The role also includes Online Reputation Management (ORM) and daily audience interaction.
Key Responsibilities1. Social Media Management- Manage daily posting across Instagram, Facebook, LinkedIn
- Plan and execute monthly content calendars
- Handle stories, reels, and feed posts
- Ensure consistent brand voice and visual identity
2. AI Content Creation- Create AI-generated videos, reels, and visuals
- Design posters, creatives, and carousels using AI + design tools
- Use tools like:
- ChatGPT (for content & captions)
- Midjourney / DALL·E (for visuals)
- Runway / Pika / CapCut AI (for video creation)
- Stay updated with latest AI trends and implement them
3. ORM (Online Reputation Management)- Monitor comments, DMs, and brand mentions
- Respond to customer queries and feedback promptly
- Handle negative comments/reviews professionally
- Maintain brand image across platforms
4. Engagement & Stories- Post daily Instagram stories (polls, Q&A, engagement content)
- Increase audience interaction and retention
- Track story performance and improve engagement strategies
5. Content Strategy & Execution- Work with the team to brainstorm viral content ideas
- Execute trending formats and reel ideas
- Optimize content based on analytics and insights
