- Must have good knowledge for HRO Domain or pre-payroll processes
- Manage Data Entry for various transactions on different ERP's.
- Audit Self work
- Maintain the required SLAs in terms of TAT and Accuracy
- Identifies gaps, proposes and implement changes necessary to cover risks.
- Acts as the performance improvement driver and provokes positive changes in the people management.
- Able to provide guidance and lead the teams
- Handle Basic queries and able to respond to mails regarding Payroll Inputs
- Basic hygiene of following the Goals and achieving the same
- Ability to work with a diverse group of employees and individuals
- Strong knowledge of Microsoft Word, Excel, PowerPoint
- Demonstrate Customer Orientation
- Ability to coach people.
- Ability to answer inquiries on own initiative by effective use of relevant written data and information
- Quality Focus: Knowledge & implementation of Quality tools & techniques (Six Sigma, Lean) for process improvement.
- Responds to all requests and communications in a timely and thorough manner.
- Interacts and creates dashboard for onshore partners on regular basis.
- Supports peers by reviewing work to ensure zero errors in work.
- Engages in professional development to continuously grow in profession and remain current.
- Strong interpersonal people management skills & client management skill.
- Responds to all requests and communications in a timely and thorough manner.
- Meets 100% of external deadlines.
- Ready to work in EST or PST shift including weekends
- 3 Months of WFO on all 5 Days
Qualifications
Graduate in any discipline (BSC, BCom, BA, etc.)
Shift Timings: Flexible for Shifts - 24 X 7
Prior Experience in Hire to Retire Domain or Pre payroll
Must have skills
- HRO Domain
- Client Management
- Pre-Payroll Activities
- Good Communication
Good to have skills
