To develop a deep knowledge of BD business functions for the assigned BD sites, including key driver goals, short and long-term roadmaps, key projects, and personnel

Act as an interface between business teams, global infrastructure, change management, and technology support teams

Managecommunication of change implementations and service impacts

Provide an escalation point for when service levels are missed or at risk and coordinate resolution of issues with infrastructure, change, and support teams

Deliver locality specific solutions required by the business

Oversees projects and portfolio and technical aspects for project assessment, design, planning, execution

Provide program and project management services across all technology towers

Work with other TGS business partner teams and external partner teams to define, document, analyze and prioritize existing and emerging business requirements

Complete the projects/improvements/deliverables needed to implement technology, processes, or services to meetBDbusinessrequirements including documentation,testingand implementation

Work as key driver tofacilitatepartner teams to ensure delivery provides the desired outcomes

Work with other TGS Business Partners and TGS Core Areas of Delivery to ensure that solutions are notsiloed

Applycomprehensive understanding of concepts within own technical area to designrelatively advancedsolutionsdemonstratesunderstanding of key business drivers

Has a broad and in-depth understanding of IT Infrastructure technologies

Serves as an expert within a technical area and educates others on technical issues

Draws on best practices and comprehensive technical knowledge to advise internal/external customers

Approaches issues from multiple perspectives and collaborates with internal/external customers in generating creative,effectiveand practical solutions