Site Reliability Engineer

Job Description

Our NielsenIQ Technology teams are working on our new Discover platform, a unified, global, open data ecosystem powered by Microsoft Azure. Our clients around the world rely on NielsenIQ's data and insights to innovate and grow. Feeding data into the Discover platform are also a set of large scale applications that process millions of records of data every day.

As a Site Reliability Engineer, you'll help manage our infrastructure and platform - designing resilient systems, optimizing performance, and automating at scale. You'll be part of a team that takes pride in managing and owning the platform. Right now the platform for which we are hiring is based in Java, ExtJS (Sencha), Angular, Spring Boot, Tom Cat, Oracle, Elastic Search, Mongo, Azure Cloud and we continue to adopt the best of breed in cloud-native, low-latency technologies. We value CI/CD in everything that we develop. Our team is co-located and agile, with central technology hubs in Chicago, Madrid, Toronto and Chennai.

What you'll do

• Build, and maintain robust, scalable, and secure infrastructure, primarily on-premise and Azure cloud.
• Lead 24/7 on-call response for critical service outages and performing root cause analysis
• Improve and standardize our CI/CD pipelines
• Develop and maintain our Infrastructure as Code using Jenkins, Terraform and custom Bash/Python scripts.
• Manage identity and access (IAM), SSO, and contribute to a security-first infrastructure posture.
• Configure and administer Apache Web Server, TomEE Application Server, Elastic Search, Couchbase, Kafka and Terracotta EhCache
• Configure dashboards, metrics, and alerts to detect issues proactively for monitoring and observability
• Automate infrastructure provisioning and environment management for dev and production teams.
• Define and monitor SLOs, lead post-mortems, and foster a culture of continuous improvement.

Qualifications

• 3+ years of experience in SRE, DevOps, or Infrastructure Engineering
• Strong hands-on experience with Linux, CI/CD pipelines, Jenkins, TomEE, Elastic Search and Terracotta EhCache
• Solid grasp of SRE principles: reliability, availability, incident response, automation.
• Good understanding of distributed systems and networking (DNS, HTTP, TCP/IP)
• Familiar with infrastructure security, access management, and compliance best practices.
• Proficiency in Azure and containerization (Docker, Kubernetes) preferred
• A collaborative mindset, technical leadership, and a drive to elevate engineering practices.

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the