Site Reliability Engineering (SRE) combines software and systems engineering to build and run large-scale, distributed, fault-tolerant systems enabling online ordering for thousands of restaurants across multiple brands. SRE ensures that Inspire Digital Platform (IDP) services have reliability, uptime appropriate to users needs and a fast rate of improvement. Additionally, SRE's will keep an ever-watchful eye on our systems capacity and performance perform regular capacity planning exercise. Much of our software development focuses on optimizing existing systems, building infrastructure and eliminating work through automation.
Responsibilities
Review current workload patterns, understand the business case and prioritize areas of weakness within the platform through log and metric investigation as well as application profiling.
- Work with senior engineering and testing team members to build tools and recommend testing strategies for problem prevention, detection.
- Employ deep troubleshooting skills to improve the availability, performance, and security to ensure services are designed with 24/7 availability and operational readiness and rigor.
- Perform in depth postmortem on production incidents, to assess effective business impact and for Engineering to learn from these.
- Create Dashboards and alerts for Monitoring the IDP platform, define key metrics and service level indicators and ensure relevant metric data is collected to create actionable alerts for SRE and Network Operation Center.
- Participate in the 24/7 on call rotation.
- Automate toil, by building software and automation for seamless application deployment and third-party tool integration.
- Ensure the platform holds a high degree of reliability, at least three 9s.
- Define non-functional requirements as part of the product lifecycle to influence the new designs, standards, and methods for scalable, highly available distributed systems
- own technically intricate issues that cross between DevOps, Databases, Networking, Code, Infrastructure and people; drive them to satisfactory completion.
- Provide recommendations and feedback in design reviews and review sessions.
Requirements
AKS, API management, Azure Cache for Redis, Azure Blob Storage, Cosmo DB, Service Bus, Azure Functions, New Relic, Splunk, Prometheus, Grafana., Java, TypeScript, python.
Nice to have
Requirements:
- Bachelor's degree in computer science, a related field, or equivalent practical experience
- Minimum 5 years of experience as a Software Engineer, Platform, SRE or Devops engineer supporting large scale SAAS Production B2C or B2B Cloud Platforms.
- Development skills, Java, TypeScript, python, OOP expertise is a must.
- Hands on Azure Cloud experience particularly with AKS, API management, Azure Cache for Redis, Azure Blob Storage, Cosmo DB, Service Bus, Azure Functions.
- Proficiency in monitoring, APM and profiling tools, New Relic, Splunk, Prometheus, Grafana.
- Working experience with containers, Kubernetes and Helm.
- Functional knowledge of Cloud Network, Firewalls, Ingress and Egress controllers, Service Mesh and
- experience with Auth0 Secret management and Cloudflare, CDN, Load Balancer, Cache, Firewall, worker features.
- Experience with ArgoCD, GitLab, CICD, Terraform , Infrastructure as Code.
- Strong communication skills and ability to explain technical concepts clearly and simply
- A willingness to dive into understanding, debugging, and improving any layer of the stack
Responsibilities:
- Review current workload patterns, understand the business case and prioritize areas of weakness within the platform through log and metric investigation as well as application profiling.
- Work with senior engineering and testing team members to build tools and recommend testing strategies for problem prevention, detection.
- Employ deep troubleshooting skills to improve the availability, performance, and security to ensure services are designed with 24/7 availability and operational readiness and rigor.
- Perform in depth postmortem on production incidents, to assess effective business impact and for Engineering to learn from these.
- Create Dashboards and alerts for Monitoring the IDP platform, define key metrics and service level indicators and ensure relevant metric data is collected to create actionable alerts for SRE and Network Operation Center.
- Participate in the 24/7 on call rotation.
- Automate toil, by building software and automation for seamless application deployment and third-party tool integration.
- Ensure the platform holds a high degree of reliability, at least three 9s.
- Define non-functional requirements as part of the product lifecycle to influence the new designs, standards, and methods for scalable, highly available distributed systems
- own technically intricate issues that cross between DevOps, Databases, Networking, Code, Infrastructure and people; drive them to satisfactory completion.
- Provide recommendations and feedback in design reviews and review sessions.
We offer
- Opportunity to work on bleeding-edge projects
- Work with a highly motivated and dedicated team
- Competitive salary
- Flexible schedule
- Benefits package - medical insurance, sports
- Corporate social events
- Professional development opportunities
- Well-equipped office
About Us
Grid Dynamics (NASDAQ: GDYN) is a leading provider of technology consulting, platform and product engineering, AI, and advanced analytics services. Fusing technical vision with business acumen, we solve the most pressing technical challenges and enable positive business outcomes for enterprise companies undergoing business transformation. A key differentiator for Grid Dynamics is our 8 years of experience and leadership in enterprise AI, supported by profound expertise and ongoing investment in data, analytics, cloud & DevOps, application modernization and customer experience. Founded in 2006, Grid Dynamics is headquartered in Silicon Valley with offices across the Americas, Europe, and India.
