Description
Job Summary
The Senior Site Quality Engineer drives value for the assigned manufacturing site by leading continuous improvement initiatives aimed at achieving defect-free processes and ensuring customer satisfaction. This role ensures that products and processes meet both internal and external quality standards while supporting business performance through data-driven decision-making and cross-functional collaboration.
Key Responsibilities1. Customer Quality & Issue Resolution
- Manage plant customer issues, including corrective action requests and escalations.
- Lead containment activities to protect the customer and minimize impact.
- Ensure timely resolution of quality concerns using structured problem-solving methodologies.
- Quality Systems & Compliance
- Ensure compliance with applicable quality standards and systems (e.g., IATF, customer-specific requirements).
- Lead and support activities related to APQP, PPAP submissions, and quality documentation.
- Maintain and improve quality management systems to ensure consistent product and process performance.
- Product & Process Quality Assurance
- Verify that products and processes meet both initial and long-term quality standards.
- Support and/or lead Safe Launch activities for new product introductions (VPI).
- Analyze quality and manufacturing data to support effective decision-making.
- Change Management & VPI Support
- Lead and/or support change management activities for current products and Value Package Introduction (VPI).
- Validate product and process changes to ensure key performance measures are achieved.
- Continuous Improvement
- Lead cross-functional continuous improvement initiatives using Lean methodologies, 7-step problem solving, and Intelligent Quality Tools and Methods (IQTM).
- Identify improvement opportunities to enhance product quality, process capability, and operational efficiency.
- Audits & Quality Governance
- Lead and/or support internal and external quality audits.
- Ensure adherence to quality standards through regular process reviews and audits.
- Technical Leadership & Mentoring
- Serve as a quality subject matter expert for cross-functional teams.
- Coach and mentor less experienced team members on quality tools and practices.
- Influence stakeholders to drive balanced, quality-focused decisions.
Responsibilities
Qualifications
- Bachelor's degree in Engineering or a related technical/scientific field (or equivalent experience).
- Demonstrated competency in quality engineering and manufacturing processes.
- May require compliance with export control or regulatory licensing requirements.
Core Competencies
- Customer Focus: Builds strong customer relationships and delivers customer-centric solutions.
- Communicates Effectively: Conveys information clearly across diverse stakeholders.
- Manufacturing Knowledge: Applies expertise to improve processes and systems.
- Quality Influence: Drives balanced, quality-focused decisions across stakeholders.
- Advanced Product Quality Planning (APQP): Leads structured quality planning processes.
- Measurement Science: Applies metrology principles to ensure measurement accuracy.
- Problem Solving: Uses structured methodologies to identify root causes and prevent recurrence.
- Drives Vision & Purpose: Aligns teams with strategic quality objectives.
- Project Management: Manages scope, schedule, and resources effectively.
- Quality Process Management: Applies quality tools to ensure product and process excellence.
- Quality Systems Management: Maintains and improves quality management systems.
- Statistical Foundations: Uses data and analytics to drive improvements.
- Develops Talent: Coaches and develops team capabilities.
- Quality 4.0: Leverages digital tools and systems to enhance quality outcomes.
- Values Differences: Encourages diverse perspectives to strengthen decision-making.
Qualifications
Skills
- Strong understanding and application of AIAG core tools (APQP, FMEA, PPAP, SPC, capability studies).
- Knowledge of quality systems and standards such as IATF and customer-specific requirements.
- Proficiency in problem-solving methodologies (e.g., 7-step problem solving, Lean tools).
- Strong analytical and statistical skills for data-driven decision-making.
- Knowledge of measurement science (metrology) and process capability analysis.
- Experience with Quality 4.0 tools, digitization, and data systems is preferred.
- Strong project management and change management capabilities.
- Excellent communication, collaboration, and stakeholder management skills.
Job Quality
Organization Cummins Inc.
Role Category On-site with Flexibility
Job Type Exempt - Experienced
ReqID 2427162
Relocation Package Yes
100% On-Site Yes
Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.
