siebel-analyst

Job Description:

Key Responsibilities:

• Lead and manage Siebel CRM projects, including system configuration, customization, and integration.
• Provide expert-level support and troubleshooting for Siebel CRM applications.
• Design and implement solutions for CRM transformation projects, particularly migrations from Siebel to other CRM platforms like Salesforce.
• Collaborate with business stakeholders to understand their requirements and translate them into technical solutions.
• Conduct system testing, user training, and documentation to ensure smooth project delivery.
• Stay updated with the latest developments in CRM technologies and best practices.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 5+ years of hands-on experience with Siebel CRM.
• Experience with CRM transformation projects, especially migrations to Salesforce, is highly preferred.
• Strong understanding of CRM processes and best practices.
• Siebel CRM certifications and/or Salesforce certifications are a plus.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.