Job description
Join us as Sharepoint Support Engineer at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence
- You'll harness remove entirely technology to evolutionise our digital offerings, ensuring unparalleled customer experiences
- To be successful as a Sharepoint Support Engineer you should have experience with:
- Service First driven Incident/Problem and Change Management
- Advanced SharePoint Online and One Drive Technical User Assistance and Coaching
- Fault finding Power App/automates and more advance Power Platform comprehensive M365 and Office Application Knowledge and interrelations
- Full SharePoint Online Service Management and Admin Portal
- PowerShell and Process Automation Design, (Application Lifecycle Management)
- Relevant Microsoft Certifications
- Some Other Highly Valued Skills May Include
- Co-Pilot, Security and Compliance, Entra ID, Power Platform Center of Excellence and Governance, AI models in Power Platform, Connectors, AI Builders
- SharePoint Online Site Design HTML, CSS, JS, JSON, Power Apps, Power Automate development
- PowerShell scripting, MS Graph, SPFx, Microsoft Evergreen updates
- Forms, Planner and other M365 Apps, Logic Apps, App registration, Azure key Vaults
- Purview Audit, DLP and Records Management wrt SharePoint and One Drive
- Requirements Analysis
- You may be assessed on key critical skills relevant for success in role, such as
- risk and , change and transformation, business acumen, strategic
- thinking and digital and technology, as well as job-specific technical skills
- This role is based out of Pune
Purpose of the role
- To develop, track and analyse operational metrics through trend analysis and client insights, and translate outcomes to support with data driven decisions
Accountabilities
- Collaboration with teams across the bank to align and integrate analytics and reporting processes, including COO and Group functions to share data
- Development and monitoring of operational metrics, reports and dashboards to track KPIs for banking operations
- Identification of industry trends and developments to implement best practice in analytics and reporting procedures, and controls to mitigate risks and maintain efficient operations
- Participation in projects and initiatives to improve analytics and reporting efficiency and effectiveness
- Development of reports and presentations on translated data and communicate findings to internal senior stakeholders
- Execution of automated trend analysis and client insights, standing good vs bad data, to identify trends, patterns and insights that can inform decision making and process improvements with human feedback
- Identification of areas for improvement and providing recommendations for change in analytics and reporting processes
- Assistant Vice President Expectations
- Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues
- Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda
- Take ownership for managing risk and strengthening controls in relation to the work done
- Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function
- Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy
- Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc)
- to solve problems creatively and effectively communicate complex information
- Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience
- Influence or convince stakeholders to achieve outcomes
- All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right
- They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave.
