Services Sales Manager

Job Description

Key Responsibilities:

Sales Strategy & Execution:

o Identify and target potential clients within key industries, including [GCCs

across ISVs, BFSI, Retail, Consumer Goods, Manufacturing].

o Identify and focus on the new GCCs getting setup in India

o Build and maintain a robust sales pipeline through proactive lead generation

and qualification.

o Conduct thorough needs assessments to offer tailored technology solutions

that meet client requirements.

o Drive sales from initial contact to closing, including contract negotiations and

pricing discussions.

Client Relationship Management:

o Once a logo is closed, continue with managing the account till critical mass is

attained in the account. Post that Account Manager will take over.

o Cultivate and maintain strong relationships with clients, providing ongoing

support and service.

o Act as the primary point of contact for clients, ensuring customer satisfaction

and fostering long-term partnerships.

o Develop and deliver compelling presentations and proposals to potential

clients.

Market Research & Insights:

o Laser sharp focus on the developments taking place within GCCs

o Stay up to date with the latest technology trends and industry developments

to effectively communicate value propositions.

o Analyze competitor offerings and market conditions to adapt sales strategies

accordingly.

o Represent the company at relevant technology conferences and

exhibitions/events to promote solution/services and company

Collaboration & Teamwork:

o Work closely with internal teams such as technical experts, marketing, and

customer support to ensure a seamless sales process.

o Collaborate with other sales teams to share best practices, strategies, and

insights.

Sales Reporting & Documentation:

o Maintain accurate records of sales activities, opportunities, and progress in

CRM systems.

o Provide regular updates on sales performance, forecasts, and pipeline

management.

Desired Qualification & Experience:

Bachelor's Degree / Master's Degree in Finance / Computer Science / Information

Technology / Business Administration, with minimum 10 years of technology-related

sales

Proven experience in frontline sales within the technology services industry (IT, cloud,

data, software, etc.)

Experience in Selling to Site Leaders, Centre Heads, Functional Heads within GCCs

across both business & IT & proven ability to sell software services, application

development, analytics & cloud services / solutions and sound understanding of

computing, programming and software engineering

Technology Services & Solution selling experience within GCC segment including good

understanding of Bangalore, Chennai markets

Excellent communication, negotiation, and presentation skills.

Self-motivated with the ability to work independently and as part of a team.

Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Familiarity with CRM software (e.g., Salesforce, Dynamics) and other sales tools.

Ability to interface with both internal team members and external customers as part of

solutions-based sales approach

Ability to energize, develop and build rapport at all levels within an organization