The Services Quality Engineer will be responsible for the Quality Assurance of all Professional Services items. These items include UI Testing, Report Testing, Automating the UI Flows and database testing for client projects. A Services Quality Engineer is responsible for identifying opportunities to optimize the QA process, providing feedback to the Services Software Engineers on coding, and recommending best practices to the Professional Services organization. A Services Quality Engineer will primarily work with internal teams but may be required to communicate and/or travel to client sites as needed.
Duties & Responsibilities
- Design and implement testing plans for Professional Services Product Implementation, Data Conversion and Reporting Projects
- Identify procedures and scenarios for the quality control of services project work.
- Communicate quantitative and qualitative findings from test results to the Services development team, services business analyst team, and services project management team
- Ensure that the final services task satisfies the requirements and meets end-user expectations.
- Spot areas for improvement to enhance the product's efficiency
- Analyze bugs and errors found during tests
- Document results of tests for the Services development team
- Works together with the software developer to enhance and improve processes
Skills Required
- Bachelor's degree in information technology, Computer Science, or a related technical field OR an equivalent combination of relevant education and experience
- 3-5 years minimum of Software testing experience in testing Web Applications, Crystal and SSRS Reports.
- Hands on Automation testing experience using C#/Java and Selenium.
- Hands on experience in SQL scripting.
- Excellent time management, resource organization, and priority establishment skills, and ability to multi-task in a fast-paced environment
Desired Skills And Qualifications
- Keen attention to detail
- Strong analytical and problem-solving skills
- Excellent verbal and written communication skills
- Creative and innovative thinker
- Diligent and meticulous
- High regard for Data Integrity
- Demonstrated ability in writing test cases
- Ability to prioritize tasks
