ServiceNow Technical Lead
ServiceNow Technical Lead
Location: PAN India
Experience: 4 years to 12years
Interview Mode: Online Drive
Interview Date: 3rd Dec 2025 (Wednesday)
Interview Time: 10: 00 AM to 4: 00 PM
Must Have:
- ServiceNow Expertise:
- In-depth knowledge of ServiceNow development, architecture, and administration.
- Proficiency in ITOM, Catalog Item configuration, UI Scripting, and Access Control Lists (ACLs).
- Integration and Customization:
- Experience with integrating ServiceNow with other enterprise systems.
- Ability to design and implement custom solutions to extend the platform's capabilities.
- Technical Proficiency:
- Strong understanding of IT service management (ITSM) and IT operations management (ITOM) processes.
- Familiarity with ITIL frameworks and best practices.
Roles & Responsibilities:
- Solution Design and Architecture:
- Lead the design and architecture of ServiceNow solutions, including integrations, that meet client needs and industry best practices.
- Develop comprehensive architectural plans that align with business objectives and leverage the full capabilities of the ServiceNow platform.
- Implementation and Integration:
- Oversee the implementation of ServiceNow modules, ensuring seamless integration with existing systems and processes.
- Configure and customize ServiceNow applications, including ITOM, Catalog Items, UI Scripts, and ACLs, to meet specific client requirements.
- Technical Leadership:
- Provide expert guidance and technical leadership to development and implementation teams throughout project lifecycles.
- Ensure adherence to best practices in ServiceNow development, security, and performance optimization.
- Stakeholder Collaboration:
- Engage with clients and internal stakeholders to gather requirements, provide updates, and ensure alignment of solutions with business needs.
- Serve as a trusted advisor on ServiceNow capabilities and best practices.
- Continuous Improvement:
- Stay updated with the latest developments in the ServiceNow platform and related technologies.
- Identify opportunities for process improvements and implement solutions to enhance system efficiency and effectiveness.
15 years of Full time Education
