Location: Noida, India (Hybrid)
Experience: 712 Years
Salary: Up to 20 LPA ( Salary is no bar for the right candidate )
Role Overview
Technozis is looking for an experienced ServiceNow Practice Lead to build and scale our ServiceNow practice. The primary responsibility of this role is to drive revenue through Time & Material (T&M) services, establish a strong ServiceNow delivery team, and gradually position the organization to deliver full-scale ServiceNow implementation projects.
The role requires a combination of sales capability, technical expertise, leadership, and strategic thinking. The Practice Lead will work closely with leadership to build capabilities, create governance frameworks, and expand ServiceNow offerings across multiple clients and markets, with a long-term vision of global expansion. This role is ideal for someone currently working as a Manager / Associate Manager / Lead Consultant who wants to take the next step in shaping a ServiceNow capability.
Responsibilities
1.ServiceNow Practice Leadership
- Build and lead the ServiceNow practice within the organization.
- Define the vision, roadmap, and growth strategy for ServiceNow services.
- Establish delivery standards, governance frameworks, and best practices.
- Build capabilities around Recruitment, T&M services, and project implementation.
2.Business Development & Revenue Growth
- Drive T&M business opportunities for ServiceNow services.
- Build strong relationships with enterprise clients and ServiceNow stakeholders.
- Identify opportunities to expand ServiceNow offerings.
- Position Technozis as a trusted ServiceNow services partner.
3.Solution Design & Architecture
- Design and deliver scalable ServiceNow solutions and architectures.
- Provide architectural guidance across multiple modules including: ITSM, ITOM, HRSD / CSM, CMDB, IRM / GRC, App Engine & S2P
4.Client Engagement & Consulting
- Work closely with clients to understand business challenges.
- Offer T&M services as an entry strategy while building in-house capabilities.
- Support pre-sales, solution design, and technical proposals.
- Develop case studies and success stories.
5.Team Building & Mentoring
- Build and mentor a high-performing ServiceNow team.
- Recruit architects, developers, and consultants.
- Drive certifications and capability development.
6.Delivery & Project Oversight
- Ensure successful delivery of ServiceNow T&M engagements.
- Gradually build capability to deliver full ServiceNow implementations.
- Manage delivery risks, timelines, and project dependencies.
Required Skills
Technical Skills
- Strong understanding of:
- ServiceNow platform architecture
- JavaScript & Glide APIs
- Integration frameworks (REST / SOAP)
- ServiceNow workflows & automation
- CMDB architecture and governance
Leadership & Business Skills
- Experience managing and mentoring ServiceNow delivery teams
- Strong stakeholder management
- Ability to build and scale a ServiceNow practice
- Experience contributing to revenue growth and practice expansion
Ideal Candidate Profile
We are looking for someone who:
- Has 712 years of overall IT experience
- Has 58 years of hands-on ServiceNow experience
- Is currently working as Manager / Associate Manager / Lead Consultant / Delivery Lead
- Has experience delivering ServiceNow implementation projects
- Has worked directly with enterprise clients
- Has exposure to practice development or capability building
- Has an entrepreneurial and ownership-driven mindset
- Is comfortable working in a fast-growing, high-impact environment
Why Join Technozis
- Opportunity to build and shape a growing ServiceNow practice
- Work closely with leadership and enterprise clients
- High ownership role with strong career growth opportunities
- Competitive compensation up to 20 LPA ( Salary is no bar for the right candidate )
