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Job Description:
Experience: 410 Years
Location: Hyderabad
Designation: Senior Consultant
Job Description:
Implement ServiceNow Performance Analytics (PA) or Virtual Agent (VA) solutions.
Design KPIs, indicators, scorecards, dashboards, and reports.
Enable data-driven insights for ITSM processes.
Work with stakeholders to define metrics and benchmarks.
Ensure data accuracy and visualization best practices.
Required Skills:
ServiceNow Performance Analytics
Reporting & dashboards
ITSM process knowledge
Job ID: 143751953